Goals are most effective when they are:
A. vaguely worded.
B. challenging.
C. general.
D. easy.
B. challenging.
It is most likely important to have specific goals for the purpose of:
A. eliminating competition.
B. encouraging teamwork.
C. measuring progress.
D. delegating tasks.
C. measuring progress.
Which of the following statements about feedback is most likely FALSE?
A. Sometimes supervisors hesitate to use positive feedback because they believe subordinates will view it as insincere.
B. Leaders may give positive feedback infrequently if they belie
C. Research shows that subordinates believe their leaders give more feedback than their leaders think they do.
Which of the following would LEAST likely improve a leader's feedback skills?
A. Being flexible
B. Being critical
C. Being descriptive
D. Being specific
B. Being critical
Which of the following is most likely a true statement about feedback?
A. Feedback should focus on facts rather than inferences.
B. Overly descriptive feedback is too complex to be useful.
C. Feedback is ineffective if given too soon after the behavior oc
A. Feedback should focus on facts rather than inferences.
The first requirement for a team intervention to be successful is:
A. brainstorming a range of positive feedback techniques.
B. raising awareness about how teams really work.
C. providing instrument-based team feedback.
D. practicing behaviors with team r
B. raising awareness about how teams really work.
Which of the following is NOT one of the components of the Rocket Model of Team Effectiveness?
A. Power
B. Morale
C. Vision
D. Buy-in
C. Vision
According to the Rocket Model, the first step to building high-performing teams is to:
A. identify the constituencies affecting the team.
B. evaluate team and individual goals.
C. build buy-in for the program.
D. establish expected norms.
A. identify the constituencies affecting the team.
Based on the norms component of the Rocket Model, which statement is most likely FALSE?
A. If the team or team leader is not explicit about setting the rules that govern team behavior, norms will simply evolve over time.
B. Norms about how often and how l
D. Leaders should address norms before discussing the context or mission components.
According to the Rocket Model, which of the following would LEAST likely build buy-in?
A. Developing a compelling vision or purpose for the team
B. Involving team members in the rule-setting process
C. Exhibiting a high level of personal consideration
D.
C. Exhibiting a high level of personal consideration
The power component of the Rocket Model most likely relates to a team's:
A. leadership style.
B. commitment.
C. accountability.
D. resources.
D. resources.
Teams with high levels of morale most likely:
A. accomplish goals with limited resources.
B. handle interpersonal conflict effectively.
C. require few one-one-one meetings.
D. delegate responsibilities frequently.
B. handle interpersonal conflict effectively.
Which statement about delegation is most likely FALSE?
A. Delegation is a simple way for leaders to free themselves of time-consuming chores.
B. Delegation is an overused management option that frustrates most followers.
C. Delegation increases the number
B. Delegation is an overused management option that frustrates most followers.
How does delegation most likely strengthen the organization?
A. By developing valuable customers
B. By utilizing more virtual teams
C. By monitoring quality control
D. By stimulating innovation
D. By stimulating innovation
Which of the following is a common reason that leaders avoid delegation?
A. Subordinates are too busy.
B. The task is too insignificant.
C. The costs are too extensive.
D. Subordinates are too unskilled.
A. Subordinates are too busy.
What is the first step of effective delegation?
A. Establishing a specific timeframe
B. Deciding what activity to hand over
C. Determining the objectives of the task
D. Choosing an individual for the assignment
B. Deciding what activity to hand over
When delegating an assignment, which of the following questions is LEAST relevant to address?
A. How has the task been accomplished in the past?
B. What are the limits of the subordinate's authority?
C. How does the task relate to industry standards?
D. W
C. How does the task relate to industry standards?
When giving performance feedback privately to a subordinate, what should a leader most likely emphasize?
A. Positive behaviors and results
B. Developmental opportunities
C. Inadequacies and misbehaviors
D. Necessary changes for the future
A. Positive behaviors and results
What is the first step in the coaching model developed by Peterson and Hicks?
A. Determining what task to assign
B. Creating a long-term development plan
C. Conducting a gaps-of-the GAPS analysis
D. Establishing a relationship based on trust
D. Establishing a relationship based on trust
What should a coach most likely do to help a follower stick to a development plan?
A. Conduct a GAPS analysis
B. Establish long-term objectives
C. Schedule regular reflection sessions
D. Delegate simple and challenging tasks
C. Schedule regular reflection sessions