Leadership Ch. 16 Optimizing leadership as Situations Change

Creating a Compelling Vision

- Leaders often struggle with giving a compelling description of how they add value and may have difficulty getting anyone excited to become part of their team.
- A leader's vision should address these issues and should have a persuasive effect on followe

Leader's Vision

� What is the TEAM'S CURRENT SITUATION, where is the TEAM GOING, and how will it GET THERE?
� How does the TEAM WIN, and how does it contribute to the broader ORGANIZATION'S SUCCESS?
� How does the SPEAKER DEFINE LEADERSHIP?
� What gets the SPEAKER EXCITE

Four Components of a Leaders Vision

� Ideas
- What is the team's current situation?
- Where is the team going?
- How will the team get there?
� Expectations
- Operating principles
- Performance standards
� Emotional Energy
- Passion about the team
� Edge
- Tough calls
- Stories, analogies,

Managing Conflict
Conflict

Conflict - when opposing parties have interests or goals that appear to be incompatible.
Aspects of conflict that have an impact on the resolution process:
�The nature of the conflict
- The size of an issue
- The extent to which the problem is defined ego

Sources of Conflict

� When team members:
- Have strong differences in values, beliefs, or goals
- Have high levels of task or lateral interdependence
- Are competing for scarce resources or rewards
- Are under high levels of stress
- Face uncertain or incompatible demands

Thomas Conflict Resolution Strategies
5 approaches to managing conflict
List:

Described five general approaches to managing conflict, based on how cooperative or uncooperative the parties are and how assertive or unassertive they are:
Competition
Accommodation
Sharing
Collaboration
Avoidance

Thomas Conflict Resolution Strategies
5 Approaches to Managing Conflict
Define:
� Competition
� Accommodation
� Sharing
� Collaboration
� Avoidance

� Competition: reflects a desire to achieve one's own ends at the expense of someone else. This is domination, also known as a win-lose orientation.
� Accommodation: reflects a mirror image of competition - entirely giving in to someone else's concerns wi

Negotiation

Fisher and Ury offer the following tips for negotiating
� Prepare for the Negotiation - considerable time should be spent in preparation for the negotiation.
� Separate the People from the Problem - negotiations involve substantive issues and relationship

Components of the Model of Performance

- Expectations- performance problems often occur because individuals or groups do not understand what they are supposed to do.
- Capabilities- followers can not always do things just because they understand what they are supposed to do. Abilities and skil