Leadership
The ability to influence others
Authoritative
Leadership style in which the leader makes all decisions on their own with little or no input from others
Participative
Also know as democratic leadership; the leader encourages group participation
Laissez Faire
Also known as delegative leadership; French term referring to the noninterference in the business of others
Abdicratic
Leadership style occurring in groups in which no one takes a leadership position
Verbal Communication
Form of communication we are most familiar with; occurs when you speak or are spoken to
Non-verbal Communication
Occurs in tandem with verbal communication; allows expression of thoughts and feelings without speaking
Body Language
Form of nonverbal communication including posture and hand gestures
Facial Gestures
Form of nonverbal communication which aids in identifying the tone of what you are saying; includes smiling
Electronic Media
Newest form of communication; includes e-mail and text messaging
Group Dynamics
The study of how an organization's members work together and achieve a common goal
Channel or Medium
How the message is being sent
Communication
The interchange of thoughts, opinions or information by speech, writings or signs
Either/Or Fallacy
Characterized by presenting an idea with only two choices � either for or against the idea
Feedback
A reply or reaction to the message made by the receiver
Focusing
Keeping attention on what is being said or read
Glittering Generalities
Characterized by using important sounding words in a general statement, which have no true meaning and cannot be proved or disproved
Hearing
The ability to perceive sound
Message
The meaning or subject of the information being communicated
Noise
A distraction that interrupts the message from being understood
Paralinguistic
Deals with tone, pitch, rhythm, loudness and inflection of voice
Primary Source
A firsthand or eyewitness account of an event
Propaganda
The ideas or facts that are a part of someone's cause; is used to damage the opposing cause
Proximity
The distance at which the speaker is from the audience
Receiver
The person or group for which the information is meant
Secondary Source
Any document that describes an event, person, place or thing