behaviors directed toward the organization's mission
Performance is best described as:
Effectiveness
Which of the following involves making judgments about the adequacy of behavior with
respect to certain criteria such as work-group or organizational goals?
motivation problems
In terms of the underlying causes of performance problems, leaders seem to have the most
difficulty recognizing and rectifying:
make specific predictions as to how individuals will satisfy their needs.
One limitation of Maslow's Hierarchy of Needs is that it fails to:
. achievement orientation
An individual's tendency to exert effort toward task accomplishment depends partly on the
strength of his/her motive to achieve success. This concept is called:
Goals
What are the most powerful determinants of task behaviors according to Locke and Latham?
Assigning goals that are both specific and difficult
Which of the following would most likely result in consistently higher effort and performance?
Easily attainable goals result in higher levels of effort and performance.
Which of the following statements about goals is most likely FALSE?
Pygmalion effect
Which of the following most likely occurs when leaders articulate high expectations for
followers?
Annual salary
Which of the following is most likely an example of a non-contingent reward?
Leaders delegate leadership and decision making down to the lowest level possible and equip followers with the resources, knowledge, and skills necessary to make good
decisions
Which statement best summarizes the components of empowerment as defined by the
authors?
Influence
Which of the following is NOT a macro psychological component that underlies
empowerment?
By changing the situation, leaders can enhance followers' motivation, performance, and
satisfaction
Which statement about empowerment and the operant approach is most likely true?
Promises of long-term employment
What is the main reason for people staying with organizations?
Global satisfaction item
Which of the following assesses the overall degree to which employees are satisfied with their
organization and their job?
People with a disposition for positive affectivity tend to react optimistically to changes
Which of the following statements is most likely true about affectivity?
Research shows a strong link between negative affectivity and low productivity levels
Which of the following statements about affectivity is most likely FALSE?
Supervision
According to Herzberg's two-factor theory, which of the following is a hygiene factor?
The work itself
Which of the following is one of the motivators described in Herzberg's two-factor theory?
Interactional justice
Which of the following reflects the degree to which people are given information about different
reward procedures and are treated with dignity and respect?