Roles of an Instructor
Administrator, Counselor/Adviser, Disciplinarian/Coach, evaluator, Facilitator, Mentor, Presenter, Representative/Ambassador, Role Model, Supervisor
What are the different types of feed back?
Positive, Contructive, and Corrective Feedback
How do you deal with a difficult student?
LEAST- Leave alone, Eye contact, Action steps, Stops the class, Terminate.
How to deliver discipline in the classroom?
A Reminder, A verbal reprimand, counseling session, removal of privileges, written warning, suspension , and removal.
Qualities of a good instructor
Well Prepared, Enthusiastic, Cares, Positive feedback, Talks with students not to or above them.
Good Behavior begins with?
Strict (fair) rules and regulations
Illegal activity or threaten others require?
Immediate removal.
Define- andragogy
process of learning focused on adults, how to teach them, the strutre of the learning experience, etc.
Characteristics of an adult learner
Self Directed learners- learn to achieve goal
body language?
unspoke messege and body language is 65% of communictation
Discribe how to conduct a facilitated class.
Ensure that student groups are staying on track.
Keep on topic,
Four teaching modes
Expository, Inquiry, Demonstration, and Activity
Expository?
Lecture, videos, explanation,
Inquary?
Asking questions, discusion
Demonstration?
Experiments, Exhibits, games
Activity Mode?
Role playing, Projects
10%
READ
20%
HEAR
30%
See
40%
See and HEAR
70%
SAY
90%
SAY and DO
Millenium, Gen Yer
0-20, independence, global concern,health conscious, cyberliterate.Continuous learning is a way of life
Gen Xer
20-40, techno savvy, diverse,independent, skeptical, entrepreneurial. The more they learn, the more they stay.
Baby Boomer
40-50, idealistic, competitive, question athority, "ME" generation. Train'em too much and they leave.
Traditionalists
60-70,patriotic, loyal,fiscally conservative, faith. I learned it the hard way: you can, too.
Learning should?
Creat a lasting change in behavior, Result from practice or experience
Edward Thorndike (S-R)
learning is the result of the individual forming an association between Stimuli and Responses.
Thondikes three primary laws
Law of effect, Law of readiness, Law of exercise
What type of setup of a training facility is the first impression that participants will have as they begin their session?
Physical setup
When greeting participants, how many minutes prior to the start of the program?
15 minutes
What is one of the first steps in gaining leadership of the group?
Group norms
It is important to let students know what before starting their training?
Course outline, the schedule, where the bathroom is and what's expected in the activities
A potential solution to a participant who monopolizes discussions would be to do what?
Small groups, summarizing the student viewpoint, ask others for their input and ask student to wait until the break to ask questions
What
What is one way to minimize private conversations?
Ask the talking student a question
One way of managing a disagreeable student is to summarize their viewpoint and?
Ask others for their viewpoints and opinions
If the problem behavior is repetitive or affects the entire training program, then an instructor should what?
Intervene
To effectively gain leadership of the training group, its important to keep in mind what two keys to establishing an d maintaining control?
Prevention and Intervention
When should you aim your immediate concerns of the listeners?
Your initial remarks
Research shows what percentage of what you say impacts your presentation?
7%
What percentage of your presentation stems from how you present yourself vocally, facially and postural?
93%
One way to handle a question that you don't know the answer to is?
Present the question to the group to find the answer
How long does it take during your training, for participants to decide how they perceive you and what role they expect to play during class?
30 minutes
One way to lose a grip on your leadership (control of the group) is to lose control of what?
Time
An effective way to reach a participant who is hostile or withdrawn is to?
Connect on a personal level
Setting positive group norms through what can go a long way toward preventing negative situations from arising within your training program?
Opening exercise
What is the key to handling problem behavior?
Not to take it personally
What is the 6-6 rule?
No more than 6 lines per slide and 6 words per line
How can you alleviate instructor boredom?
Have flexible lesson plans, focus on participants, observe other instructors in the same course and not maintaining same locations
Body language conveys between what percentages of the message?
65-93%
What are the three evaluation at the learning level?
Oral, written and skills
Formative evaluations includes what?
ongoing, conducted throughout the course and to change or adapt program accordingly
Good behavior begins with what?
strict rules and regulations
It is best for chairs/tables to not be what, in order for them to be rearrange if necessary?
Not be locked down
KirkPatricks' 4 levels in evaluations are?
Reaction, Learning, Transfer and Results
Media is a good way to smoothly do what?
Transition to next topic
Myers-Briggs type indicator (MBTI) is used for what?
Assess and categorize learning style
When using media, make sure you provide what?
Proper lighting for note taking
What is the best way to avoid behavior issues in the classroom?
Anticipating the behavior and preventing the behavior
What does it mean to facilitate
Make easier
Visual aids are used to?
Emphasize, organize and clarify
What are some examples of visual learners?
Videos, slides and models
What is a trait of a good instructor?
Genuinely caring about the student
What is not part of the physical to facilitate a classroom?
Qualified instructor
What not to worry about while using Power Point?
60/40 words to blank space method
Where should you address a problem student
In private
What should you do when giving corrective feedback?
Be descriptive
When differences of opinions surface, it is your job as an instructor to do what?
Mediate
What is key when speaking to the class?
Maintain eye contact
What is NFPA 1041?
Fire Instructor Professional Qualifications
What KirkPatricks' level is employed at work?
Transfer
What KirkPatricks' level is the hardest
Results
What KirkPatricks' level is first?
Reaction
Which level of KirkPatricks' is most used?
Reaction
Which KirkPatricks' level is last?
Results
Which KirkPatricks' level is seen at work?
Transfer
What are the 4 elements that needs to be proven in order to be considered negligent?
Duty to act, Breach of duty, Injury and Cause (causation)
Probably the most common seating arrangement in the world is?
Horseshoe
Which of the following is not a step to increasing receptivity to your leadership?
Encourage agreement
Although the actual design of your presentation may vary widely from one course to the next, what principles apply to all presentations regardless of content or structure?
Organizational
A presenter must avoid what type of terms that might confuse people or prevent your overall message from being understood?
Unfamiliar
Mixing groups of students will allow what?
Allow for a broad range of opinions
When promoting team learning, the first consideration is what?
Size and composition
Which one of the following is not one of the four tips for making sure that the group understands your directions?
List important terms
When a program is about to conclude, participants are often reluctant to ask questions or express concerns because they may appear to be what?
Delaying the program end
What type of information should be provided prior to an explanation?
Preview
You should pause during your presentation partly because most people only take notes at a speed of what?
20 words per minute
Most trainers speak at about how many words per minute?
100 to 200
Students retain what percentage of what is said to them in the first ten minutes?
70%
Participants should be given a chance every what minutes to internalize what they have been hearing?
8 minutes
Kinesthetic learners learn mainly by what involvement in activity?
Direct
Active training is not a bunch of what?
Fun and games