Which of the following is accomplished by the cohesive, unified, and coordinated approach to domestic incident management created by the NRP and NIMS?
It reduces jurisdictional conflicts
In an internal aid agreement, a fire and emergency services department may need to be able to provide:
large area lighting for law enforcement
Which of the following BEST describes a change in the organization's design?
A structural change
NIMS-based ICS for unified command (UC) should be used as the model for response management in the _____ to ensure an effective response.
area contingency plans
While representing the fire and emergency services organization in the National Response Plan process, the company officer MUST know:
the resources and commitment that the organization can offer
An advantage to the personnel evaluation program is that it creates
a permanent record of the employee's achievements
Each _____ establishes the criteria for selecting and evaluating candidates for company officers.
authority having jurisdiction (AHJ)
Fire and emergency services organizations may enter into ___ with other agencies to provide additional resources.
aid agreements
One of the primary health and safety duties for the Level II Fire Officer is:
analyzing unit accident and injury reports
Which of the following is one of John Kotter's eight reasons that change processes fail?
The change process is too complex
Which of the following is MOST likely to be a factor in the loss of personnel and support of the unit?
Loss of group cohesion
One of the BEST actions to take in order to ensure a successful personnel evaluation is to:
allow employees to contribute to setting or altering performance goals and objectives
Negative discipline involves corrective action when an employee
disobeys the established rules or performance requirements
A policy review of behavior management issues should include a review of the organization's policies, rules, regulations, and:
the officer's personal expectations with subordinates
What should company officers be familiar with in regard to a subordinate's current skills and abilities?
Each assigned person's career goals
What is the main objective in counseling subordinates?
Change inappropriate behavior
Formal groups usually define goals:
in a written document
Which of the following BEST describes what grievance procedures should look like?
Effective, consistent, and provision for an equitable solution
Which of the following is a benefit of a well-organized personnel evaluation program?
Upper management becomes more aware of lower-level managers' abilities
When dealing with behavior management issues, the company officer should review the organization's policies to identify:
the specific policy or procedure that was violated
An organization should have processes for policy and procedure development in place in place in order to:
evaluate, revise existing, and implement new or revised procedures
evaluate, revise existing, and implement new or revised procedures
Determining the need for a new or revised policy or procedure
What should the officer do when the jurisdiction has certain vendors from whom purchases must be made as a matter of policy?
Contact the vendor even if it is listed in the policy
What may an agency ask its officers to do when policy requires officers to compare the prepared budget to the previous year's budget?
Determine operational needs based on a fixed amount of money
The Level II Fire Officer should be familiar with how _____ affect the delivery of safety, injury, and fire protection education programs.
strategic partnerships
NFPA� 1021 requires company officers to understand how local governments:
enact laws
The type of evaluation that is a final assessment of an individual's performance at the end of a given period of time is known as:
summative evaluation
Company Officer II candidates should evaluate and improve their interpersonal, oral, written, and emergency scene communication skills as part of:
their advancement training
The formal part of the change process that continues to monitor the change's effect is:
the follow-up program
When making assignments within a group, a company officer should consider:
individuals within the unit and their relationships to each other
The organization vests the _____ with the authority to be the formal group leader.
company officer
Which of the following behavior management methods can be used as a basis for a buddy system that pairs an experienced member with a new employee during the probationary period?
Peer assistance
When company officers develop or revise policies and procedures, they should recommend:
an evaluation process to determine the effectiveness of the new or revised policy or procedure
It is recommended that personnel review the standards and regulations that mandate the purchase of specific types of equipment when:
the time comes to purchase budget items
Acting as a supervisor, an officer may be responsible for formulating budget needs for projects in an official budget form, which they then submit to:
the administration
When beginning to investigate a structure fire, company officers should start with an examination of:
the entire scene
In fire pattern analysis, fire effects and patterns represent ____ pieces of evidence.
individual
Which of the following age groups most often set fires as the result of psychosocial conflicts?
8-13 years old
Which of the following BEST describes what company officers should use in a systematic examination of a vehicle fire incident?
Comparative analysis of damage in each area of the vehicle
Firesetters motived by profit or fraud attempt to cause:
the most amount of damage in the least amount of time
Which of the following is required for finding the area of origin during a fire investigation?
Knowledge of fire behavior
Which of the following BEST describes what embezzlement fires are set to erase or destroy?
A paper trail
Once the examination of a fire is complete, the investigation involves the examination, organization, and analysis of data with the ultimate objective of:
determining the fire origin and cause
In wildland fires, grass stems and tree trunks that are scorched and charred on one side, but protected on the backside are signs of:
radiant heat
Which of the following pieces of information is MOST likely to be provided by a proper analysis of a vehicle's fire patterns?
The fire's movement
Once a transfer of command to a new Incident Commander has been completed properly, the recipient:
is ready to accept control of and responsibility for managing the incident
Developing and conducting postincident analysis and critique is:
required of Company Officer II
Company Officer II responsibilities as Incident Commander include actions such as setting incident priorities, which occur at the _____ level
strategic
The greatest failure of a postincident analysis or critique process is the:
failure to learn from and apply results and recommendations
The incident commander directly handles _______ level(s).
both strategic and tactical
Tracking and accountability systems should be used to manage resources at the scene of an incident. These systems are MOST likely to include:
having a way of identifying the location of each unit and all personnel on scene
Which of the following BEST describes who should be included in an interjurisdictional postincident critique?
Representatives from each agency or jurisdiction involved
In fast-moving, complex operations, a span of control of no more than ____ Divisions/Groups is recommended.
five
The task level in the command structure refers to activities assigned to specific resources that result in:
accomplishing tactical requirements
What should happen when a postincident analysis identifies new service demands?
They should be categorized, documented, and reported
Which of the following resource allocation considerations involves announcing and establishing an effective Incident Command Post?
Assume command
Using Divisions/Groups to help Incident Commanders manage operations:
reduces the overall amount of communications
Tracking system visual aids used to manage resources at an emergency incident should be:
easy to use and contain all necessary information
NFPA� 1021 requires the company officer to _______ in order to ensure that assigned resources and assignments mitigate the incident while complying with safety protocols.
develop operational plans
Information compiled into the incident report should be:
chronological
Increase in complexity of an incident ________ the complexity of the incident command system.
increases
When demobilizing resources at an incident, at which time should the company officer inspect units to ensure they are ready to return to service?
Before leaving the incident
Into which branches may incident Groups and Divisions be organizationally subdivided?
Single Resources, Task Forces, or Strike Teams and the Branch
The analysis of an accident report is MOST likely to indicate the need for:
more training
When revising a risk management plan, officers should focus on:
only risks that require revision
According to NFPA� 1500, the fire and emergency services organization should adopt:
a risk management plan
The point of analyzing accident reports is to glean useful information from the report in order to:
determine the root cause
Which of the following BEST describes a potential source of information for identifying risk in personal-risk analysis?
National averages
If an accident report analysis determines that circumstances at an emergency incident were beyond those anticipated in the SOPs, those procedures:
may prove inadequate
Company officers should not hesitate to recommend a wellness program as a solution when
stress is the root cause
What type of reports are company officers responsible for reviewing and analyzing in health and safety investigations?
Injury reports
Which of the following BEST describes when it might be appropriate to enroll an employee in a medical surveillance program?
When it is likely that an exposure will not produce symptoms
When conducting a workplace accident investigation, the company officer should interview which of the following?
All participants and witnesses
Unplanned and uncontrolled�but usually avoidable�events resulting from unsafe acts and/or occupational conditions are known as:
accidents
Which of the following BEST describes basic information that the company officer should collect during an accident investigation?
Employee characteristics
Which of the following BEST describes the concept of severity in risk evaluation?
Seriousness of the incident
Failure to recognize potential hazards is an example of:
a lack of knowledge or skill
Which of the following is MOST likely to be the result of unsafe acts and/or conditions in the workplace?
Workplace accidents
At a minimum, a risk management plan should include risk:
prioritization
Safety research has shown that accidents:
are not uniformly distributed throughout the workforce
Risk avoidance, risk transfer, and control measures are all examples of:
risk-control techniques
The ____ of a risk management plan involves comparing desired results to actual results.
evaluation
Writing skills are vital in communications duties because the Company Officer II may be required to develop:
press releases.
What may be used to help unit personnel experience different positions within an organization?
Job shadowing
Which of the following is a U.S. federal agency that fire and emergency services are MOST likely to interact with?
U.S. Coast Guard
Ensuring that personnel evaluations are significantly related to assigned work behavior or skills is important because:
recent court decisions have emphasized this factor.
A possible sign that someone may be an arsonist who is seeking recognition or wishes to be viewed as a hero is that this person:
is present at multiple fire scenes.
Providing advice, recommending career path choices, and providing professional development opportunities are involved in resolving behavior issues through:
counseling
What is the purpose of researching regulations and reports from OSHA, NIOSH, and other agencies during policy and procedure development?
Determining the need for a new or revised policy or procedure
Which of the following BEST describes knowledge that the company officer must have in order to serve as a point of contact for interagency coordination at incidents?
Knowledge of available resources
In fire cause determination, a company officer should call an agency authorized fire investigator if:
the specific cause cannot be determined.
What is the role of peer pressure in a company officer's behavior management?
Group members may respond to it but it should not be depended upon to fix behavior.
An advantage to the personnel evaluation program is that it creates:
a permanent record of the employee's achievements.
Which of the following is the classification of fire cause that includes fires caused by lightning, storms, and floods where human intervention has not been involved in the ignition process?
Natural
The process of directing an individual's skill performance is called:
coaching
How is a leader MOST often decided when formal selection does not occur?
A natural leader emerges.
What are some methods of behavior management meant to assist subordinates that company officers should be familiar with?
Counseling, coaching, providing peer assistance, and mentoring
Which of the following are MOST often included in the criteria for selecting and evaluating Fire Officer II candidates?
Written tests
Usually, the funding items that company officers identify are meant to be included in the department's ____ budget.
operating
Formal agreements between the fire and emergency services organization and various levels of government and agencies help ensure:
a coordinated response during a crisis.
Which of the following is an example of an internal force that may create change within an organization?
Periodic performance reviews
Which of the following should company officers be MOST aware of if tribal fire agencies are near their jurisdiction?
The agencies' capabilities
Which of the following is the MOST necessary for conducting meetings?
Oral communication skills
In the seven basic steps in overcoming resistance to change, the step that encourages employees to suggest changes and implement those changes is known as:
creating a climate for change
Shared values are BEST described as a composite of an individual's perception of:
reality, responsibility, and integrity
Preventive action, corrective action, and punitive action are all elements of _____ discipline
progressive
Who is responsible for establishing, monitoring, and enforcing all policies and procedures?
Senior, or command, staff
Part of being a responsible Company Officer II involved in the purchasing processes involves ensuring that the organization:
spends funds only on what the money allotted for
Which of the following is MOST likely to affect the type of interior fire pattern formed?
The physical characteristics of the surface
Which of the following type of people set fires as a tension release or to produce a feeling of euphoria?
Pyromaniacs
In fire cause determination, heat from electrical equipment is an example of a potential source of:
ignition
If there is an indication that a fire incident was intentional or malicious, the company officer must request:
a certified fire investigator