Who provided the English translation of the four functions of management in 1949 in the textbook, General and Industrial Management?
Constance Storrs
What are the four functions of management?
1. Planning
2. Organizing
3. Leading
4. Controlling
Developing a scheme, program, or method that is worked out beforehand to accomplish an objective?
Planning
Putting resources together into an orderly, functional, structured whole?
Organizing
Guiding or directing in a course of action. It includes motivating, training, guiding, and directing employees?
Leading
A complex process of influencing others to accomplish a task?
Leadership
Restraining, regulating, governing, counteracting, or overpowering?
Controlling
Developed by various government or government-authorized organizations to implement a law that has been passed by a government body. Do not leave any room for latitude or discretion?
Rules and Regulations
Developed to provide definite guidelines for present and future actions?
Policies
Written organizational directives that establish or prescribe specific operational or administrative methods to be followed routinely for the performance of designated operations or actions?
Standard Operating Procedures (SOPs)
A system that defines the roles and responsibilities to be assumed by personnel and the operating procedures to be used in the management and direction of emergency operations; also referred to as an Incident Management System (IMS)?
Incident Command System (ICS)
The IAFC identifies the Fire Officer II level as?
Managing Fire Officer
The IAFC identifies the Fire Officer III level as?
Administrative Fire Officer
The IAFC identifies the Fire Officer IV level as?
Executive Fire Officer
The process of identifying problems and opportunities and resolving them?
Decision Making
What's the NFPA number for the Standard for Fire Officer Professional Qualifications?
NFPA 1021
How many levels of fire officers does NFPA 1021 standard define?
4 LEVELS (FIRE OFFICERS I-IV)
Which Fire Officer Level is considered, the first step in a progressive sequence and is generally associated with an officer supervising a single fire company or apparatus. Could also be assigned to supervise a small administrative or technical group?
FIRE OFFICER I LEVEL
Which Fire Officer Level is considered, the senior non-chief officer in a larger fire department or the overall supervisor of a multiple-unit fire station. Could also be in charge of a larger group performing a specialized service or a significant adminis
FIRE OFFICER II LEVEL
Which Fire Officer Levels generally refer to chief officer positions?
FIRE OFFICER III & IV LEVELS
Which Fire Officer Level might work as a battalion or district chief in a large department and possibly as a deputy or assistant chief in a smaller organization?
FIRE OFFICER III LEVEL
Which Fire Officer Level tends to be Fire Chiefs or hold senior positions in charge of a major component of the fire department?
FIRE OFFICER IV LEVEL
Who's is responsible for being a leader and supervisor to a crew of fire fighters, managing a budget for the station, understanding the response district, knowing departmental operational procedures, and being able to manage an incident?
AN OFFICER
Who must understand the fire prevention methods, fire and building codes and applicable ordinances (laws enacted by a local government or municipality), and the department's records management system?
THE OFFICER
The foundation for company officer practice came from where?
WORLD WAR II COMBAT EXPERIENCE
The International Association of Fire Chiefs (IAFC) expanded company officer development in 2003, providing an Officer Development Handbook to encourage company officers to acquire the appropriate levels of training, experience, self-development, and educ
CENTER FOR PUBLIC SAFETY EXCELLENCE-CHIEF FIRE OFFICER DESIGNATION (CPSE-CFO)
This classification if bestowed upon an individual who supervises a single fire suppression unit or a small administrative group within a fire department?
FIRE OFFICER I
At this level, emphasis is placed on accomplishing the department goals and objectives by working through subordinates to achieve desired results?
FIRE OFFICER I LEVEL
The Fire Officer I must be able to prioritize multiple demands on the time of the company or work group members and to delegate tasks to subordinates. The demands may be related to what?
1. EMERGENCY OPERATIONS
2. NONEMERGENCY TASKS
3. ADMINISTRATIVE FUNCTIONS
The Fire Officer I performs administrative duties and supervisory functions that are related to a small group of fire department members. What are typical administrative duties?
1. RECORD KEEPING
2. MANAGING PROJECTS
3. PREPARING BUDGET REQUESTS
4. INITIATING AND COMPLETING STATION MAINTENANCE REQUISITIONS
5. CONDUCTING PRELIMINARY ACCIDENT INVESTIGATIONS
The Fire Officer I performs administrative duties and supervisory functions that are related to a small group of fire department members. Supervisory duties include what?
1. Making work assignments
2. Ensuring that health and safety procedures are followed
Nonemergency duties for Fire Officer I level, includes what?
1. DEVELOPING PREINCIDENT PLANS
2. PROVIDING COMPANY LEVEL TRAINING
3. DELIVERING PUBLIC EDUCATION PROGRAMS
4. RESPONDING TO COMMUNITY INQUIRIES
Emergency duties for Fire Officer I level, includes what?
1. SUPERVISING A GROUP OF FIRE FIGHTERS WHO ARE PERFORMING COMPANY-LEVEL TASKS
2. FUNCTIONING AS THE INITIAL ARRIVING OFFICER AT AN EMERGENCY SCENE
3. PERFORMING SIZE-UP
4. ESTABLISHING THE INCIDENT MANAGEMENT SYSTEM
5. DEVELOPING AND IMPLEMENTING AN INCI
Once the emergency incident has been mitigated, the Fire Officer is expected to do what?
1. CONDUCT A PRELIMINARY INVESTIGATION TO DETERMINE THE ORIGIN AND CAUSE
2. SECURE THE SCENE TO PRESERVE EVIDENCE
3. CONDUCT A POSTINCIDENT ANALYSIS
Fire Officer I candidates are required to meet all of the requirements of what?
1. FIRE FIGHTER II AS DEFINED IN NFPA 1001
2. FIRE INSTRUCTOR I AS DEFINED IN NFPA 1041
What's the NFPA standard number for Fire Fighter Professional Qualifications?
NFPA 1001
What's the NFPA standard number for, Fire Service Instructor?
NFPA 1041
The International Association of Fire Chiefs (IAFC) uses another term to distinguish the different company officers. What does the IAFC call the Fire Officer I level, within its Officer Development Handbook?
SUPERVISING FIRE OFFICER
In this text, the Fire Officer I will be the who?
LIEUTENANT
Supervises and directs the activities of a single unit, is the roles and responsibilities of which officer?
FIRE OFFICER I
Instructs members of the company regarding operating procedures, including duty assignments and giving special instructions when fighting fires, is the role and responsibility of which officer?
FIRE OFFICER I
Responds to alarms for fire, vehicle extrications, hazardous materials incidents, emergency medical incidents, and other emergencies as required, is the role and responsibility of which officer?
FIRE OFFICER I
Assumes command of emergency scenes, per the Incident Command System; analyzes situations; and determines proper procedures until being relieved by a higher-ranking officer, is the role and responsibility of which officer?
FIRE OFFICER I
Administers emergency medical first aid and cardiopulmonary resuscitation (CPR), and attends to victims until primary medical personnel arrive, is the role and responsibility of which officer?
FIRE OFFICER I
Oversees routine and preventive maintenance and makes periodic inspections of the assigned apparatus, is the role and responsibility of which officer?
FIRE OFFICER I
Receives direction and instructions from the fire captain and battalion chief regarding station operations, grounds and building maintenance, and overall fire scene action, is the role and responsibility of which officer?
FIRE OFFICER I
Provides training to crew members regarding the apparatus operations, including leading practical training exercises; participates in departmental in-service training and drills, is the role and responsibility of which officer?
FIRE OFFICER I
Evaluates employee performance and conducts performance reviews, is the role and responsibility of which officer?
FIRE OFFICER I
Reads, studies, interprets, and applies departmental procedures, technical manuals, building plans, and so on, is the role and responsibilities of which officer?
FIRE OFFICER I
Completes and maintains manual or computer records and prepares necessary reports on incidents, accidents, and personnel training, is the role and responsibilities of which officer?
FIRE OFFICER I
Performs preincident planning activities, including touring and studying businesses for physical layout, possible hazards, location of water sources, exposure problems, potential life loss, and other factors, is the role and responsibilities of which offi
FIRE OFFICER I
Determines a preliminary origin and cause of a fire and participates, prepares, and delivers various public education programs regarding fire prevention and safety and conducts tours of the fire station as required?
FIRE OFFICER I
Assists in fire safety inspections of public and private buildings or property and participates in and oversees the periodic inspection and testing of equipment, such as hoses, ladders, and engines, is the role and responsibilities of which officer?
FIRE OFFICER I
Works directly in firefighting activities; utilizes tools, equipment, portable extinguishers, hoses, ladders, and other items as necessary and takes appropriate action on the maintenance needs of equipment, buildings, and grounds, is the role and responsi
FIRE OFFICER I
Supervises and performs maintenance and cleaning work on fire equipment, buildings, and grounds, is the role and responsibilities of which officer?
FIRE OFFICER I
Some departments provide an incentive for fire fighters by paying them for each response to an alarm. These departments are termed?
PAID ON CALL OR PART-TIME PAID PERSONNEL
Some departments use full-time career personnel along with volunteer or pain-on-call personnel. These departments are termed?
COMBINATION DEPARTMENTS
Staffed by full-time, paid personnel whose regular job is working for the fire department. These departments are typically found where the level of risk and call volumes require personnel to be on duty at the station at all times. These departments are te
CAREER DEPARTMENTS
What are the four forms of staffing fire departments?
1. VOLUNTEER
2. CAREER
3. PAID-ON-CALL
4. COMBINATION
Although four forms of staffing fire department organizations are commonly used, most discussions divide fire fighters into two categories, what are they?
CAREER AND VOLUNTEER
What percentage of fire department responses in 2011 were for medical emergencies and what percentage involved actual fires?
2/3 FOR MEDICAL EMERGENCIES
5% INVOLVED ACTUAL FIRES
In 24 B.C., the Roman emperor Augustus Caesar created what was probably the first fire department. It was composed of approximately 600 slaves who were stationed around the city to watch for and fight fires. What were they called?
Familia Publica
About A.D. 60, under the emperor Nero, this group of 7000 free men was responsible for firefighting, fire prevention, and building inspections?
Corps of Vigiles
In 1607, where did the first documented fire in North America occur?
Jamestown, Virginia
The first organized volunteer fire company was established in Philadelphia in 1735. The Union Fire Company was formed by who?
Benjamin Franklin
Which early volunteer fire fighter, imported one of the first fire engines from England, which he donated to the Alexandria (Virginia) Fire Department?
George Washington
In 1871, two major fires significantly affected the development of both the fire service and fire codes?
1. The Great Chicago Fire (October 8th, 1871)
2. Peshtigo, Wisconsin Fire
Who developed the hand-powered pumpers in London, England in 1720?
Richard Newsham
Which New York City fire fighter, developed the first fire hydrants in 1817?
George Smith
Early insurance companies marked the homes of their policy holders with a plaque that showed the name or logo of the insurance company. What was the name of the plaque?
Fire Mark
During the Colonial period, who patrolled neighborhoods and sounded the alarm if a fire was discovered?
Fire Warden or Night Watchman
Where was the public call boxes first introduced in the 1850s?
Washington, D.C.
Before electronic amplification and two-way radios, what did the chief officer used to shout commands. It eventually became a symbol of authority?
Chief's Trumpet or Bugle
A code or standard developed through agreement between people representing different organizations and interests. NFPA codes and standards are considered to be this?
Consensus Documents
A special political subdivision that can be established by a state or a county, with the single purpose of providing fire service within a defined geographic area?
Fire Protection District
The superior-subordinate authority relationship that starts at the top of the organization hierarchy and extends to the lowest levels?
Chain of Command
Responsible for managing the activities of several fire companies within a defined geographic area, usually in more than one fire station?
Battalion Chief (District Chief)
Officers at these levels are usually in charge of major functional areas, such as training, emergency operations, support services, and fire prevention within the department?
Division Chiefs, Deputy Chiefs, and/or Assistant Chiefs
Most fire departments are structured on the basis of four management principles?
1. Unity of Command
2. Span of Control
3. Division of Labor
4. Discipline
Management concept that each fire fighter answers to only one supervisor, and each supervisor answers to only one boss?
Unity of Command
The maximum number of personnel or activities that can be effectively controlled by one individual (usually three to seven) but most experts believe it should not extend to no more than five people?
Span of Control
A way of organizing an incident by breaking down the overall strategy into smaller tasks?
Division of Labor
The set of guidelines that a department establishes for fire fighters?
Discipline
Who originally identified the four functions of management and published it, in the Bulletin de la Society de l'Industrie Minerale in 1916?
Henri Fayol