Marketing I-II

Selling

Two-way communication between buyer and seller

Type of Selling #1

Personal - any form of direct communication between buyer and seller

Type of Selling #2

Business-to-Business (B2B) - selling from one business to another

Type of Selling #3

Telemarketing - selling via telephone

Current dominant trend in sales?

Consultative Selling

Consultative Selling

Providing solutions to customer problems by finding products that fit their needs

What is the key element in sales preparation?

Getting to know the product and customer

Features

characteristics of a good, service or idea

Benefits

advantages gained from a good, service or idea

To be successful, what do you sell?

Benefits

Rational Motive

logical, conscious reason

Emptional Motive

based on feeling experienced through association with a product

USP type #1

Guarantees

USP type #2

Price

USP type #3

Placement

USP type #4

Something exclusive to the particular company

Most powerful way for a business to stand out?

Through a USP