Marketing - Vocabulary - Chapter 1

Marketing

Process of planning pricing promoting selling distributing idea's goods or services

Goods

tangible items that have monetary value and satisfy your needs and wants

Service

Intangible items that have monetary value and satisfy your needs and wants

4 Foundations of Marketing

Business Management and Entrepreneurship, Communication and interpersonal skills, Economics, Professional development

Business Management and Entrepreneurship

Concepts that affect business decision making

Communication and interpersonal skills

Understanding concepts strategies and systems needed to interact effectively with others

Economics

Understanding the economic principle and concept that are basic to marketing

Professional Development

Understanding concepts and strategies needed for career exploration development and growth

7 Functions of Marketing

Distribution, Financing, Pricing, Marketing Info Management, Product/Service Management, Promotion, Selling

Distribution

How to get goods to customers

Financing

getting money necessary to pay for setting up and running a business

Marketing Info. Management

getting good information about customers trends and competing products (gathering analyzing etc.)

Pricing

Decisions dictate how much to charge for goods and services in order to make a profit (Price is apart of the Marketing Mix)

Product Service Management

Obtaining developing maintaining and improving a product in responding to market opportunities

Promotion

Effort to inform persuade or remind potential customers about a business's products and services (Apart of the Marketing Mix)

Selling

Provides customers with the goods and services they want

Marketing Concept

The idea that a business should strive to satisfy customers needs and wants while generating a profit for the firm

Customer Relationship Management (CRM)

Aspect of marketing that combines customer info with customer service and marketing communications using a database

Marketings Role in Society

Creates competitions which creates better quality and lower prices

Utility

Added value to a product in economic terms (helps satisfy customers need and wants (Form,Place,Time,Info, and Possession)

Form

Changing raw materials or putting parts together to make them more useful

Place

Having a product where a customer can buy it (apart of the Marketing Mix)

Time

Having a product available at a certain time of year or day

Possession

The exchange of product for money

Information

Communications with the consumer

Market

All people who share similar needs and wants and who have the ability to purchase a given product

Consumer Market

Consists of consumers who purchase goods and services for personal use

Industrial Market

Business to Business market includes all businesses to buy that product for use in their operations

Market Share

% of total sales volume generated by all companies that compete in a given market (helps them analyze competition)

Target Market

A group identified for a specific marketing program

Customer Profile

Lists info about the target market like age income level ethnic background etc.

Marketing Mix

4 Basic marketing strategies the 4 P's: Product, Place, Price, Promotion

Product

Choosing what products to make and sell

Marketing

Process of planning pricing promoting selling distributing idea's goods or services

Goods

tangible items that have monetary value and satisfy your needs and wants

Service

Intangible items that have monetary value and satisfy your needs and wants

4 Foundations of Marketing

Business Management and Entrepreneurship, Communication and interpersonal skills, Economics, Professional development

Business Management and Entrepreneurship

Concepts that affect business decision making

Communication and interpersonal skills

Understanding concepts strategies and systems needed to interact effectively with others

Economics

Understanding the economic principle and concept that are basic to marketing

Professional Development

Understanding concepts and strategies needed for career exploration development and growth

7 Functions of Marketing

Distribution, Financing, Pricing, Marketing Info Management, Product/Service Management, Promotion, Selling

Distribution

How to get goods to customers

Financing

getting money necessary to pay for setting up and running a business

Marketing Info. Management

getting good information about customers trends and competing products (gathering analyzing etc.)

Pricing

Decisions dictate how much to charge for goods and services in order to make a profit (Price is apart of the Marketing Mix)

Product Service Management

Obtaining developing maintaining and improving a product in responding to market opportunities

Promotion

Effort to inform persuade or remind potential customers about a business's products and services (Apart of the Marketing Mix)

Selling

Provides customers with the goods and services they want

Marketing Concept

The idea that a business should strive to satisfy customers needs and wants while generating a profit for the firm

Customer Relationship Management (CRM)

Aspect of marketing that combines customer info with customer service and marketing communications using a database

Marketings Role in Society

Creates competitions which creates better quality and lower prices

Utility

Added value to a product in economic terms (helps satisfy customers need and wants (Form,Place,Time,Info, and Possession)

Form

Changing raw materials or putting parts together to make them more useful

Place

Having a product where a customer can buy it (apart of the Marketing Mix)

Time

Having a product available at a certain time of year or day

Possession

The exchange of product for money

Information

Communications with the consumer

Market

All people who share similar needs and wants and who have the ability to purchase a given product

Consumer Market

Consists of consumers who purchase goods and services for personal use

Industrial Market

Business to Business market includes all businesses to buy that product for use in their operations

Market Share

% of total sales volume generated by all companies that compete in a given market (helps them analyze competition)

Target Market

A group identified for a specific marketing program

Customer Profile

Lists info about the target market like age income level ethnic background etc.

Marketing Mix

4 Basic marketing strategies the 4 P's: Product, Place, Price, Promotion

Product

Choosing what products to make and sell