Which of the following is not part of Kirkpatrick's training evaluation framework?
a. reaction
b. results
c. context
d. learning
c. context
*reaction, learning, job behavior, results
*1967
During the holiday season, Marsha works 30 hours of overtime. her employer elects to give her compensatory time off instead of direct pay. How many hours of comp time has Marsha earned?
a. 15 hours
b. 20 hours
c. 30 hours
d. 45 hours
d. 45 hours
*1.5 times the overtime hours
Tara's boss asks her to pick up an important client from the airport. The client's flight is delayed so Tara goes to a nearby restaurant and eats dinner. Should Tara be compensated for this time?
a. Yes, because she has been engaged to wait
b. Yes, becaus
a. Yes, because she has been engaged to wait
How old must one be to take a job that has been designated hazardous by the Secretary of Labor?
a. 16
b. 18
c. 21
d. There is no age restriction
b. 18
What is the distinguishing characteristic of a seamless organization?
a. low turnover
b. multiple chief executives
c. lack of hierarchy
d. employees reports to two managers
c. lack of hierarchy
Which of the following is not an injury or illness prevention plan required by OSHA?
a. emergency action plan
b. safety & health management plan
c. sanitation plan
d. fire prevention plan
c. sanitation plan
The Green Company is putting together a group incentive. To begin with, management assesses the baseline productivity levels of the organization. Incentives are given when the group exceeds baseline productivity. What type of program has the Green Company
b. improshare
Which of the following is a common problem during the growth phase of the organizational life cycle?
a. outsourcing
b. poor communication between management and employees
c. excessive bureaucracy
d. slow response to market changes
b. poor communication between management and employees
*initial= outsourcing because own departments have not been created yet
growth=new layers, poor communication
mature= excessive bureaucracy
decline=slow response to market changes
According to Maslow's hierarchy, which needs must be met first?
a. social needs
b. safety needs
c. self-actualization
d. physiological needs
d. physiological needs
*physiological>safety>social>
esteem>self-actualization
Which piece of federal legislation established that the U.S. will give preferential treatment to prospective immigrants who have special skills?
a. immigration reform and control act of 1972
b. immigration act of 1990
c. equal employment opportunity act o
d. 1965 amendments to the immigration and nationality act of 1952
Which of the following is a strategic function of the human resources department?
a. creating retention plans
b. recruiting new employees
c. ensuring compliance with federal regulations
d. keeping employee data confidential
a. creating retention plans
In the U.S., there is an expectation that employees will meet a minimum standard of effort and competence in their work. This is known as
a. due process
b. a mandatory minimum
c. the duty of diligence
d. the duty of loyalty
c. the duty of diligence
How is gross profit calculated?
a. the cost of goods sold is subtracted from the total sales revenue
b. operating expenses are subtracted from total profit
c. liabilities are subtracted from total value of business
d. distributions to owners are subtracte
a. the cost of goods sold is subtracted from the total sales revenue
What piece of legislation led to the creation of generally accepted accounting principles (GAAP)?
a. Omnibus Budget Reconciliation Act
b. Norris-LaGuardia Act
c. Securities Exchange Act of 1934
d. Sarbanes OxleyAct
c. Securities Exchange Act of 1934
Which of the following statements about Six Sigma is false?
a. master black belts usually concentrate on quality in a single department
b. defects are measured on a per-million basis
c. green belts work full-time on quality management
d. the five step met
c. green belts work full time on quality management
Sandra is the head of a small human resources department. She wants to implement a human resource information system, so she begins by commissioning a needs analysis. What is her next step?
a. researching possible systems
b. ask permission to implement th
a. research possible systems
How is the lost time rate calculated?
a. number of lost days per hundred employees divided by total number of employees, then multiplied by 100
b. number of lost time accidents divided by 200,000
c. number of OSHA recordables divided by 200,000
d. number
b. number of lost time accidents divided by 200,000
The Age Discrimination in Employment Act requires that any employee records related to charges of discrimination must be retained.
a. until the charges are resolved
b. for one year
c. for 2 yrs or until the charges are resolved, whichever comes first
d. f
a. until the charges are resolved
Byron wants to analyze the relationship between the size of the holiday advertising and sales. Which analytical strategy will he use?
a. trend analysis
b. ratio
c. simple linear regression
d. multiple linear regression
c. simple linear regression
What is the primary result of Faragher v. City of Boca Raton (1998)
a. employers are not responsible for their employee's behavior
b. an adverse TEA need only be implied for harassment to be actionable
c. sexual harassment that creates a hostile work envi
b. an adverse TEA need only be implied for harassment to be actionable
How does the Family Medical Leave Act define a "key employee"?
a. any employee who has subordinates
b. any employee whose skills cannot be easily replaced
c. any manager or executive
d. any employee whose salary is in the top 10% at the company
d. any employee whose salary is in the top 10% at the company
Which element of Worker's Compensation common law prevented employee's from being compensated when their injury was caused by a colleague?
a. doctrine of contributory negligence
b. voluntary assumption of risk
c. fellow servants rule
d. good Samaritan law
c. fellow servants rule
Barbara contracts the flu from her daughter. While she is at work, her stomach becomes upset and she vomits. She has to go home for the day. Is this a work-related illness?
a, no, because vomiting is not considered a significant symptom
b. no, because the
b. no, because the influenza exposure occurred away from work
According to the Pregnancy Discrimination Act of 1978, employers should treat pregnancy like a
a. work-related illness
b. work-related injury
c. short-term disability
d. long-term disability
c. short-term disability
Which of the following is not one of the stages of stress identifies by Dr. Hans Selye?
a. resistance
b. withdrawal
c. arousal
d. exhaustion
b. withdrawal
*arousal>resistance>exhaustion