Define phlebotomy.
the practice of drawing blood
List five skills important for phlebotomists to possess and why they're important.
technical knowledge, highly organized and detail oriented, good interpersonal skills with patients and other staff, have an ability to handle stress
Describe the major task performed by phlebotomists and four other important responsibilities.
collect blood samples according to procedure, adhere to safety regulations, maintain a positive interaction with patients and other staff; keep accurate records, continue developing other health care skills, know and use appropriate equipment necessary, t
List six personal qualities of professionals, and explain how phlebotomists exemplify these qualities.
1. Dependability - show up for work as scheduled.
2.Honesty and Integrity - admit your mistakes and learn from them so that they are not repeated.
3.Positive Attitude - makes others around you feel positive.
4.Empathy and Compassion - always take the time
Explain what is different about accreditation, certification, and licensure.
-Accreditation is receive approval from a professional organization by meeting and documenting established requirements.
-Certification is evidence that an individual has demonstrated proficiency in a particle area of practice.
-Licensure is needed to per
Identify professional organizations with an interest in phlebotomy.
Pharmacy
Physical Therapy
Occupational Therapy
Respiratory Therapy
Radiology
Nuclear Medicine
Radiation Therapy
Clinical Laboratory
Explain why informed consent and confidentiality are important legal issues for phlebotomists.
There are laws to protect patients and their information, breaking these laws can result in a lawsuit against persons or the institution.
List the causes of stress in the work environment and discuss the coping skills used to deal with stress in the work environment.
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Identify the health care providers in hospitals and clinics and the phlebotomist's role as a member of this health care team.
The Hospital Administration oversees the central administration of the hospital and various branches of support personnel. Fiscal and Information Services is responsible for admissions and medical records. Support Services sees cleaning and maintenance. N
Describe the various hospital departments and their major functions in which the phlebotomist may interact in his/her role.
Fiscal Services - responsible for all financial issues of the facility.
Support Services - responsible for all physical aspects of the facility.
Nursing Services - responsible for direct patient care.
Professional Services - personnel provide services at
List the types of laboratory procedures performed in the various sections of the clinical laboratory department.
The immunohemotology department uses blood compatibility and blood typing. The Chemistry department runs a series of chemistry panels like toxicology and drug tests. The hematology department deals with homeostasis and coagulation tests. The hematology de
Describe the organizational structure of the clinical laboratory department.
Lab personnel vary depending on training and education just like nursing personnel.
The Lab Director is usually a pathologist, a physician with specialized training in laboratory analysis of tissues and body fluids.
The Lab Manager directs the day-to-day
Discuss the roles of the clinical laboratory personnel and their qualifications for these professional positions.
A pathologist is usually a supervisor, a physician with special training in lab analysis of tissues and fluids or a physician with a minimum of 2 years experience directing or supervising high complexity testing or someone with a doctorate in chemical, ph
Describe how laboratory testing is used to assess body functions and disease.
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Use common medical terminology and translate common medical abbreviations.
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Identify policies and procedures for maintaining laboratory safety.
Avoid putting anything in your mouth in the work area.
Avoid hand-eye contact in the work area.
Never store food or beverages in the same refrigerator with reagents or specimens. Do not let anything hang loose that might get contaminated or caught in equi
Identify and discuss the modes of transmission of infection and methods for prevention.
Means of Transmission
Contact, both direct and indirect.
Droplet.
Airborne.
Common vehicle.
Vector.Most frequent transmission route for health care-associated infections.
"Direct Contact" involves the transfer of organisms from an infected person to a sus
Identify and properly label biohazardous specimens.
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Discuss in detail and perform proper infection control techniques, such as handwashing, gowning, gloving, masking, and double-bagging.
Standard precautions include:
- practicing hand hygiene.
- wearing gloves.
- wearing fluid-resistant gowns.
- wearing appropriate face protection.
- proper sharps disposal after activating safety device.
- practicing respiratory hygiene & cough etiquette.
Define and discuss the term "nosocomial infection.
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Describe measures used to insure patient safety in various patient settings, i.e., inpatient, outpatient, pediatrics, etc.
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