AHCCCS
Arizona Healthcare Cost Containment System.
APC
Ambulatory patient classification.
case manager
The person who coordinates medical services on behalf of the patient.
certification
Evidence that an individual has mastered fundamental competencies in a particular technical area.
CLIA '88
Clinical Laboratory Improvement Amendments of 1988.
CMS
Center for Medicare and Medicaid Services.
communication barriers
Biases or personalized filters that are major obstructions to verbal communication.
CPT
Current procedural terminology codes.
exsanguinate
To remove all blood.
HIPAA
Health Insurance Portability and Accountability Act.
HMOs
Health maintenance organizations.
ICD-9-CM
International Classification of Diseases, ninth revision, Clinical Modification.
IDS
Integrated healthcare delivery system.
kinesic slip
When the verbal and nonverbal messages do not match.
kinesics
The study of nonverbal communication.
MCOs
Managed care organizations.
Medicaid
A federal and state program that provides medical assistance for low-income Americans.
Medicare
Federally funded program that provides healthcare to people over the age of 65 and to the disabled.
MLS
Medical Laboratory Scientist.
PHI
Protected health information.
PHS
Public Health Service.
phlebotomy
Incision into the vein for the purpose of drawing blood.
polycythemia
A disorder involving overproduction of red blood cells.
PPOs
Preferred provider organizations.
primary care
Care by general physician who assumes ongoing responsibility for maintaining his or her patients' health.
proxemics
The study of an individual's concept and use of space.
reference laboratories
Large independent laboratories that receive and test specimens from many different facilities.
secondary care
Care by a physician (specialist) who can perform out-of-the-ordinary procedures in outpatient facilities.
tertiary care
Highly complex care and therapy services from practitioners in a hospital or overnight facility.
third-party-payer
An insurance company or government program that pays for healthcare services on behalf of a patient.