AHCCCS
Arizona Health Cost Containment System
APC
Ambulatory patient class
Case manager
The person who coordinates medical services on behalf of a patient
Certification
Evidence that an individual had mastered fundamental competencies in a particular technical area
CLIA '88
Clinical laboratory Improvement Amendments of '88
CMS
Center for medicare and medicaid services
Communication Barriers
Biases or personalized filters that are major obstructions to verbal communication
CPT
Current procedural terminology codes
Exsanguinate
To remove all blood
HIPPA
Health Insurance Portability and Accountability act
HMOs
Health maintenance organizations
ICD-9-CM
International Classification of Diseases Ninth Revision, Clinical Modification
IDS
Integrated Heath care Delivery System
Kinesic
When the verbal and non verbal messages do not match
Kinesics
A study of non verbal communication
MCOs
Managed care organizations
Medicaid
A federal and state program that provides medical assistance for low income Americans
Medicare
Federally funded program that provides health care to people over the age of 65 and to the disabled
MLS
Medical Laboratory Scientist
PHI
Protected health Information
PHS
Public Health Services
Phlebotomy
Incision into the vein for the purpose of drawing blood
Polycythemia
A disorder involving overproduction of red blood cells
PPOs
Preferred provider organizations
Primary care
Care by general physician who assumes on going responsibility for maintaining his or her patients' health
Proxemics
The study of an individual's concept and use of space
Reference laboratories
Large independent laboratories that receive and test specimens from many different facilities
Secondary care
Care by a physician (specialist) who can perform out-of-the-ordinary procedures in outpatient facilities
Tertiary care
highly complex care and therapy services from practitioners in a hospital or overnight facility
Third-party payyer
An insurance company or government program that pays for health care services on behalf of a payment