exam 2 hchrm chapters

labor force population

the broadest labor market component and measure
made up of all individuals who are available for selection if all possible

application population

subset of the labor force population that is available for selection if a particular recruiting approach is used

what are the four recruiting deciosn affect the nature of the applicant population

recruiting method
recruiting message
applicant qualifications required
administrative procedures

applicant pool

consist of all persons who are actually evaluated for selection

types of labor markets?

- unemployment rate and labor markets
- educational and technical labor markets
- geographic labor markets

employment brand or image

is the view both employees and outsiders have of it

in order for a hospital, medical center, or nursing service to apply for magnet status, then they must demonstrate the following

- transformational leadership
- structural empowerment
- exemplary professional practice
- new knowledge, innovations, and improvements
- empirical outcomes

resource or float pools

where RNs are specifically hired to be aviavle to float to various units when pattern census or acuity needs are higher than core staffing needs can meet

employee leasing

ex: clinic that signs an agreement with an employee leasing company after which the existing staff is hired by the leasing firm

internal recruiting

focusing on current employees

job posting and bidding

the employer provides notices of job openings and employee respond by applying for specific openings

two groups of executive search firms

1. contingency firms that charge a fee only after a candidate has been hoed by a client company
2. retainer firms that charge a client a set fee whether or not the contracted search is successful

E-recruiting media or methods

- internet job boards
- professional/career websites
- employer websites

positives of internet recruiting

- save money
- reach out to many people

negatives of internet recruiting

- additional work for HR pros
- many more eresumes must be reviewed

what are general areas for evaluating recruiting

- quantity of applicants
- EEO goals met
- quality of applicants
- cost be applicant hired
- time required to fill openings

increasing recruiting effectiveness

- resume mining
- applicant tracking
- employer career website
- internal mobility
- realistic job previews
- responsive recruitment

selection

is the process of choosing individuals with the correct qualifications to fill jobs in an organizations

placement

- fitting person to the right job

predictors of selection criteria

measurable or visible indicators of those positive characteristics

concurrent validity

- one method for establishing the validity associate with a predictor
- uses current ee to validate a predictor of test

predictive validity

- tests results of applicants are compared with their subsequent job performance

RJP

Realistic Job Preview
Tool used in the staffing/selection process to provide an applicant with honest, complete information about the job and work environment.

purposes of application form

pg 147

application disclaimer and notices

pg 147

cognitive ability tests

tests designed to measure such mental abilities as verbal skills, quantitative skills, and reasoning ability

physical ability tests

Tests that measure an individual's abilities such as strength, endurance, and muscular movement.

psychomotor tests

Tests that require a candidate to demonstrate a minimum degree of strength, physical dexterity, and coordination in a specialized skill area.

situation judgement tests

Assessment tools that present prospective leaders with sample situations and problems they might encounter in a work environment.

behavioral event interview

applicants are asked to give specific of how they have performed a certain procedure or handled a problem in the past

psychological contract

refers to the unwritten expectations employees and employers have about the nature of their work relationships

job satisfaction involves

a favorable reaction to work based on positive emotional and cognitive evaluations of job experiences

organizational commitment

the degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization

employee engagement

an individual's involvement with, satisfaction with, and enthusiasm for the work he or she does

what are the methods employers use to address absenteeism

- disciplinary approach
- positive reinforcement
- combination approach
- no-fault policy
- paid-time-off programs

types of ee turnover

- involuntary turnover
- voluntary turnover

good or bad turnover

- functional turnover
- dysfunctional turnover

uncontrollable turnover

employees leave for reasons outside the control of the employer

controllable turnover

employees leave for reasons that could be influenced by the employer

myths and realities about retention

- money is the main reason people leave
- hiring has little to do with retention
- if you train people, you are only training them for another employer
- do not be concerned about retention during organizational change
- if the high performance want to le

assessment

considers employee and organizational performance issues to determine if training can help

gap analysis

- identifies the distance between where an organization is with its employee capabilities and where it needs to be

what are the three types of training objectives that are set to close the gap

- knowledge
- skill
- attitude

types of training

- required and regular training
- job/technical training
- interpersonal and problem solving training
- developmental and innovation training

training and development take many forms in the healthcare setting

- on-the-job preceptorship by the supervisor or another proficient employee
- in-service education on new procedures, policies, or processes
- continuing education classes
- professional development workshops or seminars

succession planning

the process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant

trait-based criteria

Focus on personal characteristics, such as loyalty, dependability, communication ability, and leadership.

behavior-based criteria

persuasion skills

results-based criteria

completing projects on time

graphic rating scale

method of performance measurement that lists traits and provides a rating scale for each trait; the employer uses the scale to indicate the extent to which an employee displays each trait

BARS

behaviorally anchored rating scale
- examples are measured against a scale of performance levels

MBO

Management by objectives; employees help set objectives for themselves, defining what they tend to do achieve within a specified time preiod

MBO process

1. job review and agreement
2. development of performance standards
3. setting of objectives
4. continuing performance discussions