Chocolate Turtle Cake
heated hershey's double chocolate cake served with a scoop of mayfield vanilla bean ice cream and topped with carmel
Praline Cheesecake
new york cheesecake on a pecan graham cracker crust with warm carmel
Apple Walnut Cobbler
A generous portion, served warm and topped with Mayfield Vanilla Bean Ice Cream.
Key Lime Pie
served on graham cracker crust topped wirh whipped cream and key lime slice
Peppermint Patty
an ice cream pie made with mayfield mint chocolate chip ice cream and oreo cookie crust topped with whipped cream and hershey syrup
why are desserts not on reg. menu
you should be able to describe
what type of beef do we serve?
Certified Angus Beef choice
rare
Cool red center
medium rare
warm red center
medium
hot pink center
medium well
little or no pink
well
no pink at all
give a brief description of the hawaiian marinade
pineapple soy ginger
steak who is well marbles and very flavorful
ribeye
steak so tender you can cut it with a fork
fiilet mignon
which steaks are hand cut daily
all but sirloins
fish weight
8. oz.
small filet
6 oz.
large filet
9 oz.
center cut sirloin
8 oz.
ribeye
16 oz.
hawaiian ribeye
14 oz.
which are served with rice
lemon lime chicken, hickory chicken, salmon, and grilled market
can you sub rice for side
yes
price of today's fish
it varies
Describe the Hickory Chicken
10 oz. chicken breast smothered in hickory bbq sauce with cheddar cheese and chives
can you order citrus glazed salmon without the citrus glaze
yes
what is today's fresh fish garnished with
grilled fish- lemon
fried fish- caper sauce and lemon
what type of fry oil do we use?
100% rice bran oil
if someone has a peanut allergy are they able to eat fried foods?
no we cook our peanuts for the thai vinaigrette in our dryers and our peanut crusted catfish as well
what should you do if a guest notifies you that they have a food allergy?
ask what type and inform the manager
do we have a gluten free menu and what should you do if asked that question?
yes; go to the host stand and ask for a gluten free menu then inform the manager
what is suggestive selling and give example..
selling appetizers or upwelling alcohol: "would you like to hat margarita top shelf?" when approaching a table for a greet say " may i start you off with a coke or a sweet tea? be a sales person
why is it important to pre bus tables
keep dirty dishes out of guests way, cuts down on clutter on the table and makes final cleanup of the table easier
what should be left on your table when you present a guest wirh their check?
silverware, napkins and glasses possibly dessert plates
describe how re cooks and complaints are handled
go immediately to a manager; write recook ticket hand ticket to manager or who is running window
define silent service
waiting on our guests without interrupting them
when should you bring a guest a new drink
when glass is half full
list three ways you can be involved in teamwork?
pre-bussing, running food and drink refills
who do you communicate with if you need something from the kitchen?
expeditor
explain how you place a guests plate at the table
from the left side of the guest and then he protein directly in front of them
when should you present the check to the guest at lunch
after food has been delivered
when should you present the check to the guest at dinner
after dessert and after dinner drinks have been offered
greeting the guest
45 seconds
drink delivery
2 minutes
appetizer delivery
2-5 mins after placing the order
lunch entrees
12 mins or less
dinner entrees
12-15 minutes
check back
1 1/2 minutes after food delivery
handling payments
return to guests and within 1 1/2 minutes of receiving payment
before you present the check to your guests you should offer two things
after dinner drinks and desserts
describe the proper method for entering and exiting the service area and why?
in by the wine cooler with full hands and out by the go station wirh full hands. steady flow of traffic so that people are not running into each other with dirty plates or hot food
how much is an employee discount and does it count on kids menu?
50% off and no
do we accept personal checks
no. if this is all guest had yet a managers approval and you must have 2 phone numbers and drivers licesnce #