mediated interpersonal communication
when the use of telephones, faxes, email, electronic chat rooms media to carry the message
social information-processing theory
explains how people use information they receive from others via email & other electronic media to develop relationships with others.
Interpersonal communication five principles
connencts us to others, irreversible, complicated, governed by rules, involves both content and relationship dimensions
computer mediated communication (cmc)
communication between and amoung people thru computers
content
new information, ideas, or suggested actions that a speaker wishes to share
relationship dimension
the implied aspect of a communication message, which conveys information about emotions, attitudes, power, and control
rule
a followable prescription that indicates what behavior is obligated, preferred, or prohibited in certain communication situations or contexts
symbol
word, sound, or visual image that represents a thought, concept, or object
synchronous interaction
interaction in which participants are actively engaging at the same time
asynchronous interaction
interaction in which participants send and receive messages from each other with delays between reception and response.
computer-supported social network (CSSN)
a virtual community caused by networking among individuals through CMC
communibiological approach
suggests people's communication behavior can be predicted based on personal traits and characteristics that result from their genetic or biological background
social learning theory
suggests we can learn how to adapt and adjust our behavior toward others; is not dependent solely on our genetic or biological makeup
ethics
the beliefs, values, and moral principles by which people determine what is right and wrong
other-oriented communicator
one who considers the thoughts fellings and perspectives of communication partners while maintaining his or her own integrity
egocentric communicator
a person who creates messages without giving much thought to the person who is listening; self focused and self absorbed
self
sum total of who a person is; a person's central inner force
self-concept
a person's subjective description of who he or she is
attitude
predisposition to respond to a person, object, or idea in a favorable of unfavorable way
belief
way in which you structure your understanding of reality; what is true and what is false
value
enduring concept of good and bad, right and wrong
material self
your concept of self as reflected in a total of all the tangible things you own
social self
your concept of self as reflected in your social interactions with others
spiritual self
your concept of self based on your thoughts and introspections about your values, moral standards, and beliefs
looking glass self
concept that suggests you learn who you are based on your interactions with others, who reflect your self back to you
symbolic interaction theory
that people make sense of the world on the basis of their interactions with other people
androgynous role
gender role that includes both masculine and feminine qualities
self reflexiveness
human ability to think about what you are doing while you are doing it
psychology
study of how thinking influences behavior
personality
set of enduring internal predispositions and behavioral characteristics that describe how people react to their environment
communibiological approach
perspective that suggests that genetics and biological influences play a major role in influencing communication behavior
shyness
behavioral tendency not to talk or interact with other people
communication apprehension
fear or anxiety associated with either real or anticipated communication with other people
willingness to communicate
general term for an individual's tendency to be shy or apprehensive about communicating with others
self worth (self esteem)
your evaluation of your worth or value based on your perception of such things as your skills, abilities, talents, and appearance
social comparison
process of comparing yourself to others who are similar to you to measure your worth and value
life position
your feelings of regard for yourself and others, as reflected in your sense of worth and self esteem
face
a person's positive perception of himself or herself in interactions with others
facework
using communication to maintain your own positive self perception to support, reinforce, or challenge someone else's self- perception (other face)
intrapersonal communication
talking to your self
visualization
technique of imagining that you are performing a particular task in a certain way
reframing
process of redefining events and experiences from a different point of view
social decentering
cognitive process in which you take into account another person's thoughts, feelings, values, background, and perspective
specific other perspective
perspective that uses information that one can observe or imagine about another person to predict that person's behavior
generalized other perspective
a perspective that uses observed or imagined information about many others to predict a person's behavior
self fulfulling prophecy
a prediction about your future actions that is likely to come true because you believe it will come true
selective exposure
people tend to place themselves in situations that are consistent with their self concept and self esteem
need for inclusion
interpersonal need to be included and to include others in social activities
need for control
interpersonal need for some degree of domination in our relationships
need for affection
interpersonal need to give and receive love, personal support, warmth, and intimacy
communication style
identifiable or habitual way in which you communicate to others
assertiveness
tendency to make requests, ask for info, and pursue your own rights and best interests
responsiveness
tendency to be sensitive to the needs of others, placing their feelings above yours
self disclosure
purposefully providing information to others that they would not learn if you did not tell them
social penetration model
model of self disclosure and relational development that reflects both depth and breadth of shared information
self awareness
a person's concious understanding of who he or she is
johari window model
model of self disclosure that reflects the movement of information about yourself from blind and unknown quadrants to hidden and open ones
dyadic effect
the reciprocal nature of self disclosure: you disclose to me and i'll disclose to you
self disclosure level 5
cliche communication
self disclosure level 4
facts and biograpghical information
self disclosure level 3
attitudes and personal ideas
self disclosure level 2
personal feelings
self disclosure level 1
peak communication