After ending a romance, Ashley takes some time to process the meaning of the relationship. She asks herself what she did right, what she did wrong, and how her relationship might influence any interactions in the future. Which of the following forms of co
B) intrapersonal
Small group communication serves both _____ needs (those for companionship, affection, and support) and _____ needs (those that get things done).
A) relationship; task
B) emotional; informative
C) accommodating; ambiguous
D) personal, social
A) relationship; task
Gretta was invited to share her research findings with the board of directors. The board consisted of twelve members who all arrived specifically to listen to Gretta's presentation. Which type of communication will be occurring between Gretta and the boar
C) public communication
Your ability to understand, analyze, evaluate, and produce mass communication messages (television, film, radio, newspapers, Web sites, etc.) is referred to as:
A) mass media.
B) public communication.
C) critical thinking ability.
D) media literacy.
D) media literacy.
Janene has noticed that in most of her interactions, individuals perform both sender and receiver roles simultaneously. On which of the following communication models is she focusing?
A) linear
B) transactional
C) interactional
D) procedural
B) transactional
Speakers are referred to as encoders and listeners or readers are referred to as decoders in which communication model?
A) transactional model
B) accommodation model
C) public communication model
D) nteractional model
A) transactional model
Usually you encode an idea into a code that others understand, such as an ethnic language or a shared vocabulary. But sometimes you may want to exclude others. Which of the following is an example of excluding others?
A) using a channel that is damaged
B)
B) speaking in a particular language or using jargon
A message that makes reference to another message is referred to as a:
A) message.
B) channel.
C) metamessage.
D) signal.
C) metamessage
Sometimes when Rachel speaks in her political science class, she gets blank stares from those listening. She is experiencing:
A) message overload.
B) phatic communication.
C) feedback.
D) message complexity.
C) feedback.
Kareem accesses a number of Internet blogs for both entertainment and research purposes. He notices that some blogs contain a lot of useful information, with interesting facts and opinions. Others contain useless fluff or are full of junk. This degree of
C) signal-to-noise ratio.
The difficulty individuals experience when attending to the system of signals employed by various cultures is explained by which of the following communication principles?
A) Communication is purposeful.
B) Communication is a process of adjustment.
C) Com
B) Communication is a process of adjustment.
Accepting that messages have multiple interpretations acknowledges which of the following principles?
A) Communication is ambiguous.
B) Communication involves content and relationship dimensions.
C) Communication is purposeful.
D) Communication is a packa
A) Communication is ambiguous.
One principle of communication is that it is purposeful. The five basic purposes of communication are:
A) to inform, to entertain, to enlighten, to influence, to persuade.
B) to learn, to relate, to help, to influence, to play.
C) to interact, to educate,
B) to learn, to relate, to help, to influence, to play.
Shawn made an extremely negative and inappropriate comment to a classmate about the Boston Red Sox and his instructor overheard it. He quickly recanted by saying, "I'm sorry. That was stupid. You know I didn't mean it. Boston has the best team in America.
D) Communication is irreversible and unrepeatable.
Individuals have a variety of misconceptions about the human communication processes. Which of the following best describes a basic misconception that individuals struggle to recognize about their communication with others?
A) Communication is a learned a
D) Communication is reversible.
_________ consists of the beliefs, ways of behaving and artifacts of a group.
A) demographics
B) families
C) culture
D)society
C) culture
The five dimensions of culture include all of the following, except:
A) power-distance
B) uncertainty avoidance
C) cultural ambiguity
D) individualism-collectivism
C) cultural ambiguity
__________ is considered a cultural variable largely because cultures teach boys and girls different attitudes, beliefs, values, and ways of communicating to one another.
A) Personality
B) Age
C) Gender
D) Race
C) Gender
Ramona is confused about how to approach her roommate, who recently moved to the U.S. from Russia, so she is talking to her mother about her roommate's attitudes, beliefs, and behaviors. In this way, Ramona is describing her roommate's:
A) nationality.
B)
C) culture.
Alexis is stunned by the television coverage of human rights abuses in African nations and Internet photos of widespread devastation. If she hadn't seen these graphic images, she probably wouldn't have felt so strongly. Her reaction involves which of the
D) communication technology
Sidney has a very particular view about organization. He values predictability and needs to be surrounded by order, and he doesn't like ambiguity or surprises. Which dimension of culture is involved here?
A) high and low context
B) uncertainty avoidance
C
B) uncertainty avoidance
Xiu is trying to distance herself from her family's strong Chinese heritage and attachment to ancient tradition. This indicates that she is trying to reduce her commitment to the beliefs and philosophies of her culture, referred to as:
A) social context.
C) ethnic identity.
Which of the following is true regarding ethnocentrism?
A) Ethnocentric people express a great deal of pride in their heritage.
B) Ethnocentrism involves assuming that our view of our own culture is superior to the view of any other cultures.
C) Ethnocent
B) Ethnocentrism involves assuming that our view of our own culture is superior to the view of any other cultures.
____________ is a state of awareness in which you are conscious of your reasons for thinking or behaving.
A) Thoughtfulness
B) Consciousness
C) Mindfulness
D) Intuition
C) Mindfulness
Communication ____________ refers to your knowledge of how communication works and your ability to use communication effectively.
A) prowess
B) intuition
C) competence
D) influence
C) competence