FCST 141: Interpersonal Relations-Exam #1

Rebecca is nervous and fidgets during her job interview with Calder. She is hired anyway, but Calder is surprised when he sees her at work on her first day and she is calm and collected. Calder may be guilty of the perceptual mistake of

imposing consistency.

When Beth first met Katie at work, Katie was impatient, stressed out, and irritable. For quite a while, Beth had a negative impression of Katie, and tried to avoid her. In reality, Katie is kind and even-tempered. Which of the following best describes why

primacy effect

Which of the following statements about perceptual accuracy is TRUE?

People give more weight to negative information than to positive information.

Our tendency to take credit for the good things that happen to you, but deny responsibility for the bad things is called the

self-serving bias.

Rex likes Karl, in part, because he thinks Karl is fun, smart, and energetic. When Paul points out to Rex that Karl is a terrible driver, Rex refuses to believe it. Perhaps Rex's perception is clouded by the

halo effect.

The theory that suggests that a person's social position, power, or cultural background influences how the person perceives the behavior of others is called

standpoint theory

Each of the following is one of the causes we use to determine the cause of a person's behavior EXCEPT

genetic makeup.

Your perceptions of another person are seldom influenced by whom you are

FALSE

The three stages of the interpersonal perception process are: select, organize, and integrate.

FALSE

When we focus our attention on certain elements of our environment and ignore other stimuli, we are engaging in selective perception.

FALSE

When we become aware of a sound or movement, simply because it breaks through our sensory threshold, we are engaged in passive perception.

TRUE

A "recency effect" occurs when we pay attention to the first pieces of information we receive about a person or situation.

FALSE

A "halo effect" occurs when we attribute positive qualities to someone we like without ever actually observing those qualities.

TRUE

Culture is something that is inherited through genetics.

FALSE

You see your friend Alexis sitting quietly, leaning forward with his head in his hands. As you approach him, you say, "Alexis, you look like you are really tired." Your statement is an example of a direct perception check.

TRUE

Imposing consistency is an effective tactic for improving your perception skills.

FALSE

People tend to give more weight to positive information than negative information about others.

FALSE

Refusing to see the good side of someone you dislike may be the result of a horn effect.

TRUE

With the exception of the United States, stereotyping is not common in other countries and cultures around the world.

FALSE

What 3 elements distinguish interpersonal communication from other forms of human communication?

It is a distinctive, transactional form of human communication involving mutual influence, for the purpose of managing relationships.

When the president of the US is giving the State of the Union address, he is engaging in what communication?

Mass

When you drive through a fast-food restaurant, place your oder, pay, and are thanked with "Have a nice day!" you are engaging in what communication?

Interpersonal

When your communication partner's drumming fingers distract you so that you forget what you wanted to say, we could say that the drumming is a form of...?

Noise

When the judge directed the jury to "disregard that last statement made by the witness" she ignored the fact that interpersonal communication...

Is irreversible

Bill and Maria are trying to decide which color to paint their living room. As part of their decision, they discuss the merits of their choices and how well they will match the furniture and style of house. What form of communication are they most likely

Interpersonal Communication

Beth send Julian an email asking to meet her at the bank and 2:30. When she get to the bank Julian doesn't arrive until 3:15. When she asks why he's late he says "I came as soon as I saw your email" The problem they are encountering may stem from the fact

Asynchronous

A hyper personal relationship is an electronically mediated relationship which is...

more personal then face-to-face relationship

The theory that emotional expression is severely restricted when we use only text-base message to communicate is called...

Cues-Filtered-Out Theory

Interpersonal communication occurs when the other person is viewed as...

I-Thou

Sammy and Jo are considering moving in together. Sammy is unsure so he sites down and makes a list of pros and cons to cohabit with Jo. This is an example of what form of communication?

Intrapersonal Communication

Which form of communication occurs when someone communicates the same message to many people at once but the creator of the message s not physically present?

mass communication

Which of the following is an example of intrapersonal communication?

thinking

Which of the following models is considered by the authors to be the most realistic model of interpersonal communication?

communication as an transaction

The message transfer model of communication portrays human communication as what process?

linear

Which of the following actions best describe encoding?

putting thoughts, ideas, and feelings, into words and messages

Which of the following actions best describes decoding?

interpreting ideas, feelings, and thoughts, that have been translated into a code.

Which of the following statements describes a communication channel?

the pathway used to send a message

Base upon the criteria for determining the "richness" of communication channels, which of the following would be the richest channel of communication?

a live video conference

Gary has decided to break up with Hortensia and has decided to break the news at a high-class restaurant in hopes of avoiding an unpleasant scene. Even though this might not work, Gary reflects his understanding of the importance of which component of com

Context

Monica is being punished by her teacher because the teacher didn't care for the way she said "Yes Ma'am" Her nasal rendition of "yes" and the long drawn out of "Ma'am" suggested a lack of respect that the teacher considers unacceptable. The teacher's diss

Interpersonal relations have both content and relationship dimensions

Using the telephone, fax, email, or a chat room to communicate with others is referred to as..

electronically mediated interpersonal communication

Amber and John had an argument over whose turn it was to do the dishes. In the heat of the argument, John calls Amber a "slob" and she calls John a "self-centered moron." Later, after they have made up, John tries to apologize to Amber and to explain that

Communication is irreversible

Impersonal communication differs from interpersonal communication in that it treats people as objects rather than unique individuals.

TRUE

The receiver is the person who decodes and attempts to make sense out of what the source encoded.

TRUE

The interaction model of communication views communication as a linear, step-by-step process.

TRUE

Although we express our emotions both verbally and nonverbally, our nonverbal messages often communicate our emotions more honestly.

TRUE

Social learning theory suggests that the way we behave is at the mercy of our genetic makeup.

FALSE

Tom is anticipating a meeting with his professor about the grade on his last assignment. He visualizes the conversation and considers responses to challenges he expects the professor to make. This activity reflects Tom's intrapersonal communication.

TRUE

Noise is usually, but not always, present in interpersonal communication.

FALSE

By definition, communication over electronic media is not interpersonal communication.

fase

During e-mail interactions, there is less information to process than in face-to-face interactions.

TRUE

meaning resides in words, not in people

FALSE

The message transfer model of communication is concerned primarily with the linear movement of a message from source to receiver.

TRUE

To be considered communication, a message must be sent intentionally.

FALSE

The key to the message exchange model is the mutual creation of meaning.

fasle

the message creation model of human communication sees human communication as a transaction

TRUE

People with low self-esteem are likely to be more

critical of others.

People who have a high sense of self-worth are more likely to be

comfortable having others observe them when they perform.

William James identified three components of the self: the material, the social, and the spiritual. The material self is based upon

all of the tangible things you own.

The phrase, "We are not only our brother's keeper, we are our brother's maker," reflects which of the following concepts?

looking-glass self

Which of the following reflects the approach that the self is learned through our associations with groups?

I'm a Democrat.

Which of the following reflects the approach that the self is learned through the roles we assume?

I am a professional, a wife, and a mother

A role that is considered both masculine and feminine is called a(n) __________ role.

androgynous

When you redefine events and experiences from a different perspective, you are engaging in

reframing.

Larry grew up in a family where his mother and father were constantly fighting and insulting each other. Their divorce was especially messy and mean. The poor quality of their relationship caused Larry to avoid commitment in a loving relationship for many

letting go of the past

Tom isn't having much success in meeting women. He asks his friend, Tanya, to help identify what he is doing that might be turning off the women he meets. Since Tanya has known him since they were in kindergarten, she tactfully but honestly tells him what

developing honest relationships

Which of the following approaches suggests that a major factor affecting how people communicate with others is genetic makeup?

communibiological approach

Your understanding of who you are is your

self-awareness.

Joe tells anybody who will listen to him the most intimate details of his personal life. According to the Johari Window, he probably has a relatively large __________ self.

open

According to the Johari Window, the part of the self that is known to others and known to self is the

open self.

According to the Johari Window, the part of the self that is known to others but not known to self is the

blind self.

According to the Johari Window, the part of the self that is not known to others but known to self is the

hidden self.

To disclose information to others, you must first be aware of who you are.

TRUE

Your self-concept and self-esteem filter every interaction you have with others.

TRUE

Research has found strong evidence that people are less likely to misrepresent themselves in cyberspace than in "realspace" relationships.

FALSE

One of the primary ways in which our self-concepts are formed is through the reaction of others.

TRUE

Self-worth is a term often used interchangeably with self-concept.

FALSE

One's communication style is identified by the habitual ways in which he or she behaves towards others.

TRUE

Jeremiah just got called in to see the principal. As he walks to the office he wonders, "What have I done wrong? Of course, it may be nothing. Maybe there is just some information he needs." Jeremiah is engaging in intrapersonal communication.

TRUE

Through self-esteem you describe who you are. Through self-concept, you evaluate who you are.

FALSE

Self-disclosure applies to information provided to others, whether accidentally or on purpose.

FALSE

Self-disclosure refers specifically to admitting deepest fears and private fantasies rather than mere demographic information about yourself.

FALSE

What process is involved when we direct our attention to specific elements of our environment and ignore others?

selective perception

When we categorize individuals and attribute a set of qualities to them because of their membership in that category, what perceptual process are we using?

stereotyping

When Lori got an A on her music history paper, she concluded that she was indeed smart. The next week, however, when she failed her biology test, she blamed the professor's "confusing" questions for her poor result. Lori is using what barrier to accurate

self-serving bias

When we perceive elements of our environment because we are motivated to select specific particular information, we are engaged in

active perception

Sarah has been a faithful member of your study group all semester. But tonight she not only didn't show up, but she can't be reached on her cell phone. You remember that her father has been seriously ill and infer that Sarah has probably had to rush home

attribution theory

Which process of perceptual organization is used when we try to determine whether a person's actions are caused by circumstance, a stimulus, or the person whose behavior we are interpreting?

causal attribution theory

You aren't sure if Amy is mad at you or just in a bad mood. Trying to figure it out, you pay close attention to her tone of voice, her eye contact, and body movements. Since she speaks quite pleasantly to some of the others around you, but avoids eye cont

increasing your awareness

After the first day of classes Hadya has already decided that her economics professor is strict ("He said he doesn't tolerate cell phones"), her art professor is flaky ("She came in late because she couldn't find the room"), and her communication professo

thin slicing

Our tendency to put ourselves in situations that reinforce our attitudes, beliefs, values, or behaviors is known as

selective exposure.

Some of our experiences are too painful to remember. _________________ helps us repress such memories

Selective recall

What is the proper ordering of the stages by which we come to make sense of the various stimuli around us?

selecting, organizing, interpreting

Peter noticed that Bill came to class late one day. When he met Bill later at a party, he turned to one of his friends and remarked, "Yeah, Bill's the guy I told you about who comes to class late all the time." The perceptual barrier Peter is exhibiting i

imposing consistency.

Searching for and applying patterns in our perceptions of structures and people is called

superimposing