Howdy
- friendly welcome
- flag with bev nap
- recognize first time guest & tell story
- make sure peanuts, bread, silver & plates on table
- suggest specific drinks
- ring in drinks & apps
Engage
- serve drinks while saying drink name
- offer menu assistance, suggestively sell
- take order w pivot points, repeat order, steak temps
- refill bread
- ring in order
Arrive
- deliver salads (5 min)
- deliver apps (6-8 min)
- deliver food (12-15 min)
- auto refill until entre
- prebus
Respond
- pre bus
- ask ab refills
- be check ready
Thank you
- drop check
- make change quickly
- show appreciation
- give heartfelt thank you w smile
Howdy adjectives
- friendly
- energetic
- fun
Engage adjectives
- knowledgeable
- passionate
- care/concern
Arrive adjectives
- proud
- present
- attentive
Respond adjectives
- kind
- courteous
- respectful
Thank you adjectives
- genuine
- memorable
- grateful