_____ is the process by which organizational goals are achieved through the use of organizational resources.
management
Which of the following is not a basic role of managers?
processor
Being a figurehead and leader is part of the _____ managerial role.
interpersonal
Being an entrepreneur, disturbance handler, and negotiator is part of the _____ managerial role.
dicisional
In the _____ phase of the decision-making process, managers examine a situation and identify and define the problem.
intelligence
In the _____ phase of the decision-making process, managers construct a model that simplifies the problem.
design
Success in the _____ phase of the decision-making process results in resolving the original problem, and failure leads to a return to previous phases.
implementation
In the _____ phase of the decision-making process, managers test potential solutions "on paper.
choice
Which of the following is not a reason why managers need IT support?
The number of alternatives is decreasing
Decisions today are becoming _____ complex, due to _____ uncertainty in the decision environment.
more, increased
Which of the following is not a characteristic of a structured decision?
he first three phases of the decision-making process need not occur in any particular sequence
The type of decision that can be made by following a definite procedure is called a(n) ______ decision.
structured
Which of the following is not a characteristic of unstructured decisions?
standard solutions exist.
When there is no well-understood or agreed-on procedure for making a decision, the decision is said to be:
unstructured
Which type of decision requires a combination of standard solution procedures and individual judgment?
semistructured
_____ is the efficient and effective execution of specific tasks.
operational control
_____ is the acquisition and efficient use of resources in accomplishing organizational goals.
management control
Computer support is greatest for which of the following problems?
structured and operational control
Searching for valuable business information in a database, data warehouse, or data mart is referred to as _____.
data mining
. _____ provides users with a view of what is happening, whereas _____ addresses why it is happening.
multidimensional data analysis, data mining
Which of the following is not a characteristic of decision support systems?
they support only lower- and middle-level managers.
_____ attempts to find the value of the inputs necessary to achieve a desired level of output.
goal-seeking analysis
A(n) _____ provides rapid access to timely information and direct access to management reports.
digital dashboard
Which capability of digital dashboards enables users to obtain the latest data available on key performance indicators or some other metric, ideally in real time?
status access
Digital dashboards provide all of the following capabilities except:
transaction processing
The primary distinguishing characteristic of geographical information systems is:
every record or digital object has an identified geographical location
Geocoding involves:
integrating maps with spatially oriented databases and other databases
Business intelligence is:
a tool for both gathering and analyzing data and decision making.
Monitor, disseminator, spokesperson, and analyzer are examples of the _________ role of a manager.
informational
Which of the following programs includes online analytical processing (OLAP)?
excel
Which of the following statements regarding data visualization is true?
they make applications more available and attractive to users.
An example of a key performance indicator is:
return on investment.
Which of the following is not a true statement regarding decision making?
all of the decision makers must be located in the same location.
_____ are computer-based information systems that combine models and data in an attempt to solve semistructured and some unstructured problems with extensive user involvement.
decision support systems
_____ is the study of the impact that changes in one or more variables of a decision-making model have on other variables.
sensitivity analysis
_____ is the study of the impact of a change in the assumptions (input data) on the proposed solution.
what-if analysis
This information system uses data visualization technologies to analyze and display data in the form of digital maps for planning and decision making purposes.
geographical information system
Which capability of digital dashboards enables users to go into greater detail?
drill down
Which capability of digital dashboards enables users to have reports that highlight deviations larger than certain threshholds.
exception reporting
What type of data visualization technique allows analysts to extract information from the usage patterns of mobile devices?
reality mining