el anuncio (de televisi�n)
(TV) commercial
atropellar
to run over
el caj�n
drawer
el capricho
whim
la consulta
question
el DNI
ID
facilitar
to provide
la factura
bill
hueco/a
hollow
el ordenador (Esp.)
computer
superar
to exceed
suplicar
to plead
el/la usuario/a
customer
vaciar
to empty
la (in)comprensi�n
(lack of) understanding
comportarse
to behave
conmover
to move (emotionally)
los datos personales
personal information
desesperar(se)
to become exasperated
desistir
to give up
la esperanza
hope
intransigente
unyielding
luchar por
to fight for