Management - Ch. 2

Sales of the high-end units have declined. The owners want Arnold, the CEO, to increase revenues to previous levels. His first action should be ________

To determine why sales are of

After identifying a problem, the next step in the decision-making process is ________

Identifying decision criteria

To determine the ________, a manager must determine what is relevant or important to resolving a problem.

decision criteria

Abby listened to the weather report this morning before work. As a result, she drove her car and carried an umbrella instead of riding her motorcycle to work. Whether she realizes it or not, Abby ________

Implemented a decision

Which of the following is important in effectively implementing the chosen alternative in the decision-making process?

allowing those impacted by the outcome to participate in the process

Carla has identified several possible sources for an unusual grain for her artisan bread. Now she is comparing their prices, quality, and delivery times. At what step is she in the decision-making process?

analyze alternatives

It is important for Diane to review the results of her decision to increase production of Model 36CKTS because ________.

results may vary from expectations

Amanda, a single parent, is looking for a new job. Considering that she has two school-going children, she is particularly keen on finding an employer who can provide her with alternative work arrangements such as flexible work hours and telecommuting. In

Decision criteria

In the decision-making process, after allocating weights to the decision criteria, the decision maker lists viable alternatives that could resolve the problem. T/F

True

Max is planning to go away to college next year and is currently trying to figure out which colleges he should apply to. He would like to major in English Literature at an accredited liberal arts college, but is also looking for a university that offers f

Decision criteria

Belinda wants to introduce a new model to the product line. Three models are being developed. Belinda can choose only one. She has decided to focus on target market size, production costs, and net profits. These are Belinda's ________.

Decision criteria

Carla is searching the Internet for sources for an unusual grain used in the production of an artisan bread. Carla is at the ________ step in the decision-making process.

Develop Alternatives

The decision-making process begins by identifying decision criteria. T/F

False

Creativity is most essential in which of the following steps of the decision-making process?

Develop Alternatives

In the decision-making process, while ________, the decision maker puts the decision into action by conveying it to those affected by it and getting their commitment to it.

Implementing an Alternative

Bryan must select a new supplier for lighting fixtures for his company's mobile homes. He has decided quality is more important than price but price is more important than lead times. Bryan will use these priorities to ________.

Allocate Weights

The final step in the decision-making process is to ________.

Evaluate the outcome of the decision

Which of the following statements is true concerning problem identification?

Effectively identifying problems is not easy.

A decision criterion defines what is important or relevant to resolving a problem. T/F

True

After identifying the decision criteria that are important or relevant to resolving a problem, the next step in the decision-making process is ________

allocating weights to the criteria