CH 17

build a team to guide change

In Kotter's method of leading change, which comes first?

critical change

Which of the following is a disciplined process of actively and skillfully conceptualizing, analyzing, synthesizing, applying, and evaluating information?

CIO

Who is responsible for leading, planning, budgeting, resourcing, and training the IT staff?

Integrity

When discussing leadership traits, ______ refers to the leader not appearing to change or waiver when difficulties occur.

upper management

who provides the team charter?

Creating

Which of the following is not part of the group dynamic model proposed by Tuckman?

Noise

What is the term used in the communication model for those things (sounds or motion) that distract?

authoritarian

According to Blake and Mouton's leadership grid, __________ leadership reflects a low concern for people and high concern for production

agreeableness

DeRue organized leadership traits into three categories: demographic, task competence, and interpersonal attributes. Which of the following falls into the interpersonal attribute?

people-oriented

There are two broad categories of behavioral characteristics. The first is task-oriented and the second is which of the following?

consultative

According to Vroom and Jago's decision-making strategies, the "c" stands for which of the following?

expert

What is the type of power given to leaders who are authorities in their fields or have knowledge or skills that are in short supply are referred to as?

exploitative autocracy

Which of the following is the harshest form of leadership?

Theory X and Y

McGregor investigated leadership styles related to a leader's philosophy about the members of a group or team. Those theories were classified as which of the following?

transformational

What is the name of the theory that is exemplified by leaders who inspire and motivate a group of people, and creates a vision of the future?