Which of the following is a nonroutine cognitive skill?
1. A) computer programming skill
2. B) marketing knowledge
3. C) tax accounting skill
4. D) systems thinking ability
D) systems thinking ability
Kerin is a business student interning at Benson and Hodgson, a firm specializing in exports of sophisticated equipment to other countries. She finds that she is unable to create a representative chart depicting the relation between processes such as procu
A) abstract reasoning
Abstract reasoning is the ability to ________.
1. A) work with others when performing tasks
2. B) make and manipulate models
3. C) act quickly on a problem
4. D) analyze and perform routine tasks
B) make and manipulate models
________ refers to the ability to model components and show how the components' inputs and outputs relate to one another.
1. A) Abstract reasoning
2. B) Systems thinking
3. C) Dynamic correlation
4. D) Operational logic
B) Systems thinking
A manager will essentially require ________ skills to clearly understand how the resources that his or her company uses are converted to desired outputs.
1. A) collaboration
2. B) experimentation
3. C) interpersonal
4. D) systems thinking
D) systems thinking
You constantly analyze your work in terms of the contribution that you make to the overall output of your organization. This shows your ________ skill.
1. A) collaboration
2. B) experimentation
3. C) systems thinking
4. D) interpersonal
C) systems thinking
When presenting an idea to her colleagues, Marjorie failed to consider others' perspectives and got defensive when people asked her questions. This situation indicates that Majorie lacks ________ skills.
1. A) systems thinking
2. B) collaboration
3. C) ab
B) collaboration
________ is the activity of two or more people working together to achieve a common goal, result, or work product.
1. A) Systems thinking
2. B) Abstract reasoning
3. C) Collaboration
4. D) Experimentation
C) Collaboration
Edwin leads a team of fifteen programmers. He constantly changes the procedures that he uses to monitor, evaluate, and control the way his subordinates function. This shows his ability to ________.
1. A) involve in systems thinking
2. B) experiment
3. C)
B) experiment
________ refers to making a reasoned analysis of an opportunity, envisioning potential solutions, evaluating those possibilities, and developing the most promising ones, consistent with the resources one has.
1. A) Systems thinking
2. B) Abstraction
3. C)
D) Experimentation
Which of the following is an example of computer hardware?
1. A) a computer monitor
2. B) a browser
3. C) a spreadsheet
4. D) a user manual
A) a computer monitor
The storage disk in your computer is an example of the ________ component of information systems.
1. A) hardware
2. B) software
3. C) database
4. D) procedure
A) hardware
An operating system like Windows or Linux is an example of the ________ component of an information system.
1. A) software
2. B) hardware
3. C) data
4. D) procedure
A) software
Adobe Acrobat is an application that allows users to create and edit digital documents. Adobe Acrobat is an example of a ________.
1. A) hardware
2. B) procedure
3. C) database
4. D) software
D) software
A customer relationship management (CRM) system contains the names and phone numbers of customers. Such things stored in a CRM system are part of the ________ component.
1. A) software
2. B) data
3. C) procedure
4. D) people
B) data
True or False: The number of transistors per square inch on an integrated chip doubles every 18 months according to Moore's Law.
TRUE
True or False: Moore's Law predicts that the price to performance ratio of computers will double once in eighteen months.
FALSE
True or False: Because of Moore's Law, the cost of data communications and data storage is essentially zero.
TRUE
True or False: Today, because of Moore's Law, any routine skill is liable to be outsourced to the lowest bidder.
TRUE
True or False: Brad, an employee who works in the production department, has the ability to collaborate well with others. Brad's ability to collaborate is an example of a routine skill.
FALSE
True or False: Abstract reasoning is the ability to make and manipulate models.
TRUE
True or False: Systems thinking refers to making a reasoned analysis of a problem and envisioning potential solutions to the problem.
FALSE
True or False: A person who is good at collaboration will avoid giving critical feedback to others.
FALSE
True or False: The single most important skill for effective collaboration is to give and receive critical feedback.
TRUE
True or False: Experimentation involves envisioning potential solutions and developing the most promising ones.
TRUE
True or False: The term management information systems refers to the management and use of information systems that help businesses achieve their strategies.
TRUE
True or False: A system is a group of components that interact without a specific purpose.
FALSE
True or False: The five components of an information system are computer hardware, software, data, procedures, and people.
TRUE
True or False: Applications such as MS Word and Excel are examples of procedures.
FALSE
True or False: The number of components in an information system increases in proportion to its complexity.
FALSE
True or False: The five-component framework also applies to simple information systems.
TRUE
True or False: Users should take an active role in system development to create an information system that meets their needs.
TRUE
True or False: Information systems exist to help people who work in a business to successfully implement the strategies of that business.
TRUE
True or False: A company should develop information systems if most of its competitors have developed information systems.
FALSE
True or False: The five components of information systems are symmetrical in their functions.
TRUE
True or False: The hardware and software components of information systems are capable of performing actions, according to the five-component model of information systems.
FALSE
True or False: In the five-component model of an information system, data acts as a bridge between the computer and the human sides.
TRUE
True or False: Software and procedures are part of the human side in an information system.
FALSE
True or False: Software is the most important component of an information system.
FALSE
True or False: Low-tech systems move more work from the human side to the computer side than high-tech systems do.
FALSE
True or False: The lower the amount of work to be moved from the human side to the computer side of an information system, the higher the complexity of that system.
FALSE
True or False: When considering different information systems alternatives, it will be helpful to consider the low-tech versus high-tech alternatives in light of the amount of work that is being moved from people to computers.
TRUE
True or False: Obtaining or developing new programs is more difficult than ordering additional hardware.
TRUE
True or False: Changing personnel responsibilities to suit an information system is more disruptive to an organization than developing new programs for the information system.
TRUE
True or False: Changing databases causes more organizational disruption than changing working procedures.
FALSE
True or False: Hardware is the easiest to change of the five components of an information system.
TRUE
True or False: Information technology and information systems are synonymous terms.
FALSE
True or False: Information technology is an assembly of hardware, software, data, procedures, and people that produces information.
FALSE
True or False: Information system refers to the products, methods, inventions, and standards that are used for the purpose of producing information.
FALSE
True or False: People can buy information systems, but they cannot buy information technology.
FALSE
True or False: Data refers to the knowledge derived from information.
FALSE
True or False: Data becomes information when it is presented in a meaningful context.
TRUE
True or False: You process employee statistics to obtain a meaningful understanding of your organization. The data that you derive by processing becomes information.
TRUE
True or False: Information systems become a waste of time and money when users work with inaccurate data.
TRUE
True or False: Data accuracy is a critical requirement of good information.
TRUE
True or False: Developing systems that provide information in near real time is less expensive than producing information a few hours later.
FALSE
True or False: Timeliness of data is not a critical component of good information.
FALSE
True or False: Data should be relevant to the subject, not to the context.
FALSE
True or False: Data needs to be sufficient for the purpose for which it is generated, but just barely so.
TRUE
True or False: A good information system is one that provides the users with more information than what is required.
FALSE
True or False: Information systems should be subject to the same financial analyses to which other assets are subjected.
TRUE
True or False: Data is worth its cost when an appropriate relationship exists between the cost of data and its value.
TRUE
True or False: Microsoft defines a strong password as one that contains no more than seven characters.
FALSE
True or False: A good password must contain your user name, real name, or company name.
FALSE
True or False: If you need someone's password, you should ask them to enter their password and look away while they do that.
TRUE
________ states that the number of transistors per square inch on an integrated chip doubles every 18 months.
Moore`s Law
According to Moore's Law, the ________.
number of transistors per square inch on an integrated chip doubles every 18 months
Which of the following is a major implication of Moore's Law?
A) Data processing activities have become complex and time consuming.
B) Costs of computing and processing have increased.
C) Physical size of integrated chips has increased.
D) Costs of data c
D) Costs of data communications and storage have become very low.
Which of the following ratios has fallen as a result of Moore's Law?
1. A) price/performance
2. B) output/price
3. C) performance/input
4. D) performance/output
A) price/performance
Which of the following types of skills is most likely be outsourced to the lowest bidder?
1. A) ability to experiment
2. B) accounting skills
3. C) ability to collaborate
4. D) abstract reasoning skills
B) accounting skills