Commonly known as tipping for local guides/tour leader.
Usually offered as add-ons tour activities during extra free time on the packaged tour.
Insurance covering medical expenses; trip cancellation, lost luggage, etc.
Application charge for entry (document) to a country prior the trip.
The action/practice of selling an additional product or service to an existing customer.
Examples of cross-selling in travel agencies setting
Provide/offervisa application assistance to customers.
Considerations for Insurance premium payable
 Destination;  Duration of trip;  Insurance coverage;  Individual/family plan;  Single trip/annual plan.
Considerations for insurance coverage
 Medical & travel benefits;  Personal accident benefits;  Travel Inconvenience benefits;  Supplementary benefits
Considerations for levels of compensation
 Classic category/low cost range;  Superior category(mid-range);  Premier category(expensive range).
Items for computing a tour quotation
 Tour itinerary;  Tour Price;  Payment schedule;  Booking terms & conditions
Items to consider when computing a package tour charges
 Departure dates;  Room type;  No. of people in the room;  Any children travelling?;  Any conversion of foreign currency?  Any taxes / peak season charges / hotel extension?
Room type: Single
One person occupying a room
Room type: Twin-sharing
Two persons occupying a room with 2 single beds / twin-beds
Room type: Triple-sharing
Three persons occupying a room with either: (1) 1 double bed + 1 single bed or (2) 2 single beds + rollaway/sofa bed
Room type: Double-sharing
Two persons occupying a room with either a king sze bed or queen size bed
A child sharing room with only 1 adult.
Child with bed
A child sharing room with 2 adults + 1 extra bed.
Child no bed (child without bed)
A child sharing room and bedding with 2 adults
Things need to take note when computing cruise package
 Type of cabin;  No. of passengers;  Deck Level;  Departure date;  Type of cruise;  Extra charge;  Date of reservation
Refer to deposit, full and/or balance of payments.
Things need to highlight under Booking terms and conditions
 Deposit & full payment;  Amendment by customers;  Cancellation;  Refund;  Special requests.
A bill or tab that is a commercial document issued by a seller to a buyer, relating to a sale transaction (include products, quantities and agreed prices)