Sequence of tasks of activities that take a set up inputs and convert them into desired outputs
Business Process
3 Key Processes
ProcurementFulfillmentProduction
When the organization acquires the basic materials that is uses to produce goods
Procurement Process
Computer-based systems that capture, store, and retrieve data associated with the process activities
Information Systems
Three levels of enterprise systems
ClientApplicationData Management
Three layers of the client-server architecture
PresentationApplicationData
Three stages of evolution
1. Stand Alone mainframe2. Client-Server architecture3.Service-Oriented architecture (SOA)
Defines the organizational structure of the enterprise-Data rarely changes-Included definitions of companies, divisions, sales organizations, purchasing organizations, physical facilities
Organizational Data
Defines key entities in an organization-Data changes occasionally-Customers:basic info,financial info Products: basis description, purchasing data, sales data, manufacturing dataEmployees: basic data, payroll, tax data
Master Data
Data that is the consequence of day to day transaction-Answers the Who, what, where, when, how, & how much of Sales, Purchase, Production
Transaction Data
Enterprise Systems plays a vital role in these three areas
1. execute the process2. capture and store process data3. monitor process performance