exam 3

omnipotent view of management

the view that manager are directly responsible for an organization's success of failure

symbolic view of management

the view that much of an organizations success or failure is due to external forces outside a managers control

organizational culture

the shared values principles, traditions, and ways of doing things that influence the way organizational memebers act

strong cultures

organizational cultures in which the key values are intensly held and widely shared


the process that helps emplyees adapt to the organizations culture

workplace spirituality

a feature of a culture where organizational values promote a sense of purpose through meaningful work that takes place in the context of community

external enviornment

factors and forces outside an organization that affects the organization's performance

specific enviornment

external forces that have direct impact on managers' decisions and actions and are directly relevant to the achievement of an organization's goals

general enviornment

broad external conditions that may affect an organization

enviornmental uncertainty

the degree of change and complexity in an organizations enviornment

enviornmental complexity

the number of componets in an organization's enviornment and the extenct of the organization's knowledge about those componets


any constituency in an organization's enviornment that are affected by the organizations decisions and actions


viewing the world solely through ones ownes eyes and perspectives and not recognizing that others have differne ways of living and working. Parochialism leads to an inability to recognize difference between people

enthoicentric attitude

the parochialistic belief that the best work approaches and practices are thome of the home country

polycentric attitude

the view that the managers in the host country know the best work approches and practices for running theor business

geocentric attitude

a world- oriented view that foceses on using the best approaches and people from around the globe

European unions EU

an economical and political partnership of 27 Demecratic European countries created as a unified economic and trade entity. Three additional countries have applied for memebership


a single common european currency

North American Free Trade Agreement NAFTA

an agreement among the Mexican, Canedian and U.S governemnts that eliminated barriers of trade

Association of South Asian Nations ASEAN

a treade alliance of 10 southeast asian countries

world trade organization WTO

a global organization of 153 countries that deal with the rules of trade among nations

multinational corporations MNC

a broad term that refers to any and all types of international companies that maintaine operations in multiple countries

multidomestic corporation

an international company that decentrializes management and other decions to the local country

global company

an international comapny that centralizes management and other decisions in the home country

transnational/ borderless organization

at type of international company in which artificial geagraphy barriers are leiminated

global sourcing/ outsourcing

purchasing materlias or labor from around the world based on lowest cost


making products domesticly and selling them abroad


acquiring products made abroad and selling them domesticly


an agreement in which an organization gives an other organization the right to sell or makes its products, using it technology or product specificationsd


an agreement in which an organization gives an other organization the right use its name in opperating methods

strategic allience

apartenship between an organization and a foregin company/partner in which both share resources and knowledge in developing new products or building prodution facilities


server software that allws user to free creat and edit web page content using any web browser


online dieries

joint venture

a specific type of stretigis allience in which the partnert agree to form a separet, independent organization for some business purpose

foreign subsidary

a direct investment in foreign that involves setting up a separet and independant facilty or office

free marke economy

an economic system in whic resources are primarily owned and controlled by the private sector

planned economy

an econimic system in whic all economic desions are planned by a central government

national culture

the vakues an attitudes shared by individuals from a specific country that shaped their behaviorn and beliefs about what is important


the global leadership and organizational behavior effectives reaserch program, a program that studies a cross-cultural leadership behaviors

social obligation

a firms engaging in social actions beacuse of its obligation to meet certain economic and legal responsablities

classical view

the view that mangements only social responasbility is to maximize profits

socioeconomic view

the view that managemnts social responsability goes beyond making profits and includes protecting and improving societies wellfare

social responsivness

a firms engaing in social actions in responce to some popular social need

social responsability

a businesses intention, beyond its legal and economic obligations, to do the right things and act in ways that are good for society

social screeing

applying social criteria to investment decions

green management

a form og managemnt iwich managers consider the impact of their organization on the natural enviornment


principals, values, and beliefefs that define what is right and wrong behavior


basic convictions about what is right and what is wrong

ego strength

personality meassure of the strenghts of the persons convictions

locus of control

a personality attribute that meassure the degree to which people belive they controll their own fate

values-based management

a form of managemtn in which an organizations values guide employees on the way they do their jobs

code of ethics

a formal statement of an organizations primary valuse and the ethical rules it expects its employeees to follow


an individual who raises ethical concers or issues to others

social entroprenuer

an individual or organization who seeks out opprtunities to improve society by using practical, innovative, and sustainble a proaches