Business: Chapter 11


Labor Union


an organization or workers acting together to negotiate their wages and working conditions with employers


Union-Management (labor) Relations


the dealings between labor unions and business management both in the bargaining process and beyond it


Craft Union


an organization of skilled workers in a single craft or trade


Strike


a temporary work stoppage by employees, calculated to add force to their demands


Industrial Union


an organization of both skilled and unskilled workers in a single industry


National Labor Relations Board (NLRB)


the federal agency that enforces the provisions of the Wagner Act


Injunction


a court order requiring a person or group either to perform some act or to refrain from performing some act


Bargaining Unit


the specific group of employees represented by a union


Jurisdiction


the right of a particular union to organize particular groups of workers


Collective Bargaining


the process of negotiating a labor contract with management


Ratification


approval of a labor contract by a vote of the union membeship


Seniority


the length of time an employee has worked for an organization


Overtime


time worked in excess of forty hours in one week (under some union contracts, time worked in excess of eight hours in a single day)


Job Security


protection against the loss of employment


Union Security


protection of the union's position as the employees' bargaining agent


Closed Shop


a workplace in which workers must join the union before they are hired; outlawed by the Taft-Hartley Act


Union Shop


a workplace in which new employees must join the union after a specified probationary period


Agency Shop


a workplace in which employees can choose not to join the union but must pay dues to the union anyway


Maintenance Shop


a workplace in which an employee who joins the union must remain a union member as long as he or she is employed by the firm


Grievance Procedure


a formally established course of action for resolving employee complaints against management


Shop Steward


an employee elected by union members to serve as their representative


Arbitration


the step in a grievance procedure in which a neutral third party hears the two sudes of a dispute and renders a binding decision


Picketing


marching back and forth in front of a place of employment with signs informing the public that a strike is in progress


Wildcat Strike


a strike not approved by the strikers' union


Slowdown


a technique whereby workers report to their jobs but work at a slower pace than normal


Boycott


a refusal to do business with a particular firm


Lockout


a firm's refusal to allow employees to enter the workplace


Strikebreaker


a nonunion employee who performs the job of a striking union member


Mediation


the use of a neutral third party to assist management and the union during their negotiations