Business in Action Ch 12 BUSN100 Management-Workforce Relations

_____ ________ Relationship between organized labor and management ( in their role as representative of business owners)

Labor Relations

_____ ______ Organizations that represent employees in negotiations with management

Labor Unions

________ Length of time someone has worked for his or her current employer

Seniority

____ _____ Common element of labor contracts specifying such things as the tasks certain employees are required to do or forbidden to do

Work Rules

________ _____ ________ ___ Legislation passed in 1935 that established labor relations policies and procedures for most sectors of private industry; commonly known as the Wagner Act

National Labor Relations Act

_____-__________ _________ ___ Legislation passed in 1947 that addressed many concerns raised by business owners and shifted the balance of power again; commonly known as the Taft- Hartley Act

Labor-Management Relations Act

_____-_________ ______ ___ ____________Legislation passed in 1959 designed to ensure democratic processes and financial accountability within unions; commonly known as the Landrum- Griffith Act

Labor-Management Reporting and Disclosure Act

_____ ________ Measures that protect the union's right to represent workers

Union Security

_____ ____ Unionized workplace in which employees are required to maintain union membership

Union Shop

_____-__-____ laws State laws that prohibit union and agency shops

-Right-t-Work laws

______ Local unions that represent employees in a specific geographic area or facility

Locals

________ _____ Nationwide organization composed of many local unions that represent employees in specific locations

National Union

__________ _____ Cards signed by employees to indicate interest in having a union represent them

Authorization Cards

___________ ________ Secret-ballot election overseen by the NLRB to determine whether a union gains the right to represent a group of employees

Certification Election

_____________ Employee vote to take away a union's right to represent them

Decertification

_________ __________ Negotiation between union and management negotiators to forge the human resources policies that will apply to all employees covered by a contract

Collective Bargaining

_________ Use of an impartial third party to help resolve bargaining impasses

Mediation

___________ Decision process in which an impartial referee listens to both sides and then makes a judgment by accepting one side's view

Arbitration

_____ Temporary work stoppage aimed at forcing management to accept union demands

Strike

______ Pressure action by union members and sympathizers who refuse to buy or handle the product of a target company

Buyout

____________ Nonunion workers hired to do the jobs of striking workers

Strikebreakers

_______ Decision by management to prevent union employees from entering the workplace; used to pressure the union to accept a contract proposal

Lockouts

_________ Court order that requires one side in a dispute to refrain from or engage in a particular action

Injunction

______ _____ ________ Unlawful acts made by either unions or management

Unfair Labor Practice

________ Formal complaint against an employer

Grievance

Escalating process of discipline that gives employees several opportunities to correct performance problems before being terminated

Progressive Discipline

_______ ____ _____ ___ Pending legislation that would significantly alter the union election provisions of the Wagner Act, making it easier for unions to organize groups of workers

Employee Free Choice Act (EFCA)