AGB 202 midterm 2

secretaires, personel directors and legal advisors carry out... function

staff

.......,.......,....... carry out line function

sales persons, managers and vps

the slip method or chalk board method would be used in

problem identification meeting

how can we reduce paperwork? would be used in

solution-generating meeting

The evaluation and decision-making meeting runs more effectively with a limited number of participants say

12-15

True or False? The greater the status or prestige differential between the leader and the member, the more likely the leader's contribution will inhibit participation of the members

a. TRUE

I need complete privacy today so I can get this project prepared in time," is an example of a ____________

a. PREVENTATIVE I MESSAGE

If I said, "she is an authority in her field," this kind of authority would be followed by the letter

k-knowledge

Unilateral, authoritarian, leader-centered decision-making are characteristic of method?

1

I strongly feel that it is inappropriate for a person to wear a nose ring if they have a runny nose," is an example of a __________ I-Message.

a. SELF DISCLOSURE

The use of a series of boxes showing federal and state laws, company rules, etc. illustrates the ____________

a. LEADER'S AREA OF FREEDOM

Basic Posture of 1 and 2

conflicts resolved by competition
parties are adversaries
desirable solutions scarce
its you or me
ppl are a pain to deal with

_________ is the number larger than half the total.

a. MAJORITY,

___________is the term used to describe all the members of the group, including the leader, are willing to accept the decision.

a. MUTUAL ACCEPTANCE

The solution generating meeting is also called a _______ meeting

a. BRAINSTORMING

What are the characteristics of turf warrior?

only interested in defending her department and interests

The evaluation committee method is a method of problem solving that involves the

a. PRINCIPLE OF PARTICIPATION

The ________utilizes a pyramid and a series of arrows to illustrate how to solve a problem.

a. "Down-up-Down-up METHOD

The __________ is for such purposes as personal growth and continuing education.

a. INFORMATIONAL MEETING

What are the various type of learning mentioned in Bloom's Taxonomy?

top- evaluation (acronym--elephant sara aggressively attacks curious kangaroos)
synthesis
analysis
application
comprehension
knowledge

. In method 2 is the solution arrow or resentment arrow the lighter of the two?

a. RESENTMENT

The captain of an airplane has authority based on the fact he/she is the captain. This is an example of what kind of authority that would be followed by the letter

J- job description

If I said, "The boss has authority over his subordinates," this kind of authority would be followed by the letter

P-power

In Method 3, since neither party knows for sure what the ultimate solution will be, the result is said to be .....

open-ended

no answer---The lower an individual is in the organizational hierarchy, the smaller their area of freedom

...

A performance evaluation that first makes an overall judgment of a subordinate's performance then indiscriminately rates all specific items consistent with the general rates creates what is called the ________

a. HALO EFFECT

. A measure of ones neatness of appearance would be a/an __________ measure.

a. SUBJECTIVE

31 A measure of the number of complaints received in a month would be a/an ____________measure.

a. OBJECTIVE

32. What are the six steps of problem solving?

identify problem
generate alternate solution
evaluate alternate solution
decision making
implement decision
follow up to evaluate sol

What are the problems with evaluations as outlined in Get Rid of the Performance Review?

two ppl, two mind sets....performance doesnt determine pay....object is subject....one size doesnt fit all...personal development is impeded...disruption to teamwork.....immorality of justifying corp improvement

What can you do to not "mess up a meeting

do your hmk
keep it short
keep it cool and courteous

What are the characteristic of the wafflers?

going on and on, wasting time, contributing nothing

What are the characteristics of the dominator?

steamroll over others opinions

In the effective teaching model, after input is provided the next two steps are ______________.

a. MODEL AND CHECK FOR UNDERSTANDING

characteristics of assassin

no idea of his own, so shoots down others

characteristics of interrupter

jumps in when others are speaking cause he thinks he is more important

in meth 1 is sol arroe or resentment arrow lighter?

resentment

try a .... when agreement arent honored

reminder

consensus

general agreement or majority opinion

apple polishing

getting on good side

implementation meeting

who does what by when

one of the effect of method 1 on the leader is

alienation

an effective leader is both a "humans relations" specialist and a _____ specialist.

Task

the term psychologists use for "the means to deprice others

power

in method 3 the arrow for resentment and solution are the....

same

what is one of the guidlines for making managment meetings work?

priority of meetings

VARK

Visual
Aural
Reading
Kinesthetic

method 1

you win
solution
other loses

method 2

you lose
sol
other wins

method 3

mutual sol up top
you win/i win ^
mutual respect^

6 steps of method 3

define needs ---ID problem
brainstorm ----genreate alt sol
eval sol ---evaluate alt sol
choose sol ---decision making
implement sol ---implement decision
check results ---follow up

effective teaching model

1) anticipatory set- (acronym--Alex Is Great Cooking Inside And Prepares Oatmeal)
a. active participation
b. purpose
c. object
2) input-
a. provide small amount info
b. model
c.check for understanding
3) guided practice
4) closure
5) independent work

3 i messages

appreciative
preventative
declaritive

basic posture of method 3

cooperation outperforms competition
parties are partners
desirable solutions abundant
its you and me
ppl are fair and positive when needs are met