MGMT 221 Chapter 6

Backlink

External link that points back to a site.

Black hat SEO

Search engine optimization tactics that try to trick a search engine into thinking a website has high-quality content, when in fact it does not.

Click-through-rate (CTR)

Percentage of users who click on a hyperlinked area of a SERP or webpage.

Collection analysis module

Creates utility indexes that aid in providing search results.

Content-based filtering

Recommends products based on the product features of items the customer has interacted with in the past.

Crawler control module

Software program that controls a number of "spiders" responsible for scanning or crawling information on the web.

Crawler search engine

Relies on sophisticated computer programs called "spiders," "crawlers," or "bots" that surf the Internet, locating webpages, links, and other content that are then stored in the SE's page repository.

Ghost page

Webpage optimized to attract many people but contains a redirect command so that users are sent instead to another page to increase traffic on that page.

Hybrid recommendation engine

Develops recommendations based on some combination of content-based filtering, collaboration filtering, knowledge-based and demographic systems.

Hybrid search engine

Combines the results of a directory created by humans with results from a crawler search engine, with the goal of providing both accuracy and broad coverage of the Internet.

Inbound marketing

Approach to marketing that emphasizes SEO, content marketing, and social media strategies to attract customers. Often viewed as an alternative to traditional marketing strategies based on advertising and personal selling.

Indexer module

Creates look-up tables by extracting words from webpages and recording the URL where they were found.

Informational search

Using search engines to conduct research on a topic or product.

Keyword

In the context of web search or SEO, a word or phrase that describes the content on a webpage. Search engines use keywords to match webpages with user search queries.

Keyword conversion rate

Likelihood that using a particular keyword to optimize a page will result in converting a website visitor into a buyer.

Link spamming

Generating backlinks for the primary purpose of search engine optimization, not to add value for the user.

Meta-search engine

Compiles search response listings by combining results from several other search engines.

Metadata

Data that describe and provide information about other data.

Navigational search

Using a search engine to locate particular web- sites or webpages.

Organic search listing

Search results that are heavily influenced by website content and design features.

Page rank

Google website evaluation algorithm that counts back- links, based on the assumption that people are more likely to link to high-quality websites than poor-quality sites.

Page repository

Data structure that stores and manages information from a large number of webpages, providing a fast and efficient means for accessing and analyzing the information at a later time.

Paid search listing

Form of advertising purchased from search engine companies in which advertisers pay search engines based on how many people click on their ads.

Pay-per-click (PPC)

Form of payment based on how many viewers clink on a link to a marketer's page.

Petabyte

Unit of measurement for digital data storage. A petabyte is equal to one million gigabytes.

Quality score

Ad rating determined by factors related to the user's experience.

Recommendation engine

Proactively identifies products that have a high probability of being something the consumer might want to buy.

Retriever/ranking module

Determines the order in which pages are listed in a search engine results page.

Rich snippet

Rich, attractive listing produced on search engine result pages by websites optimized with metadata for semantic technology.

Search engine marketing (SEM)

Collection of online marketing strategies and tactics that promote brands by increasing their visibility in SERPs through optimization and advertising.

Search engine optimization (SEO)

Collection of strategies and techniques designed to increase the number of visitors to a website as a result of the website's rank on search engine results pages.

Search engine results page (SERP)

List of links and other descriptive information about webpages returned by a search engine in response to a search query.

Semantic search engine

Uses natural language processing, contextual cues, synonyms, word variations, concept matching, specialized queries, and other strategies to create search results that are superior to those created by simple keyword-matching algorithms.

Semantic Web

Extension of the World Wide Web that utilizes a variety of conventions and technologies and languages developed by the W3C that allow machines to understand the meaning of web content.

Shadow page

Webpage optimized to attract lots of people but contain a redirect command so that users are sent instead to another page to increase traffic on that page.

Showrooming

Using mobile search engine for locating product reviews and price comparisons while shopping in brick-and-mortar stores.

Social media optimization (SEO)

Effective use of strategies designed to enhance a company's standing on various social media sites such as Facebook and Twitter.

Structured data

Highly organized data easily included in a relational database that can be readily searched.

Transactional search

Using a search engine to determine where to purchase a product or service.

Uniform resource identifier (URI)

One of the features that allow data to be used by multiple applications.

Unstructured data

Information that is not organized in a systematic or predefined way and more likely to contain inaccuracies or errors.

Web directory

Created by human editors and typically organized by categories, once the dominant method for finding web content.