Chapter 5: Language

Abstraction Ladder

A range of more abstract to less abstract terms describing an event or object; The higher the level of abstraction, the more vague the statement becomes

Ambiguous Language

Language consisting of words and phrases that have more than one commonly accepted definition; Words are phrases that have more than one commonly accepted definition (e.g. love). Uses could be: Face-saving and Euphemisms

But" statement

A statement in which the second half cancels the meaning of the first. Face-saving strategy worth using sometimes and are often contradictions
(e.g., You are a really great person, but I don't think we should date anymore.)

Convergence

The process of adapting one's speech style to match that of others with whom one wants to identify.

Divergence

Speaking in a way that emphasizes difference from others.

Evaluative Language

Language that conveys the sender's attitude rather than simply offering an objective description.

Euphemism

A pleasant term substituted for a blunt one to soften the impact of unpleasant information. (e.g., "downsizing" instead of "cuts") Softens the impact of unpleasant information

I Language

Language that uses first-person singular pronouns to identify the source of the message to take responsibility.

It" Statement

A statement in which it replaces the personal pronoun, making the statement less direct and more evasive; Avoids responsibility for ownership of the message; attributing it to an unidentified body

Phonological rules

Govern how sounds are combined to form words. Rules determine how spoken language sounds

Politeness

Communicating in ways that save face for both senders and receivers.

Powerful Language

Direct and forceful word choices, with declarations and assertions.

Powerless Language

Forms of speech that communicate to others a lack of power in the speaker.

Pragmatic Rules

Tell us what uses and interpretations of a message are appropriate in a given context.

Racist Language

Language that classifies members of one racial group as superior and others as inferior.

Relative Language

Words that gain their meaning by comparison.

Sapir-Whorf Hypothesis

The best-known declaration of linguistic relativism, based on the work of Benjamin Whorf and Edward Sapir.
�Some languages have terms used to describe the world that don't exist in other cultures
�Ex: "Lao" (Mandarin):
�Respectful term used for older peop

Semantic Rules

These are rules that govern the meaning of language rather than its structure.
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Without these rules communication would be impossible
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They help us understand the meaning of individual words, but also help explain how language operates

Sexist Language

Words, phrases, and expressions that unnecessarily differentiate between females and males or exclude, trivialize, or diminish either six.

Static Evalutation

Treating people or objects as if they were unchanging. A description or phrase that contains the word "is" or "always

Syntactic Rules

Govern the way symbols can be arranged
"Whiskey makes you sick when you're well."
"Whiskey, when you're sick, makes you well.

We Language

Language implying that the issue discussed is the concern and responsibility of both the speaker and the receiver of the message.
Builds constructive climates: Why?

You" Language

A statement that expresses or implies a judgement of the other person.

Connotative Meaning

slang; socially created definition; can change over time

Denotative Meaning

the dictionary definition; does not change.

Triangle of Meaning

Thought (connection b/t words and object).
Symbol / Word.
Referent (actual person, place, object, emotion).
Symbol, thought of reference, event

Linguistic Relativism

Culture is shaped and reflected in the language its members speak

Gender-less Language

Language has no gender.

Gendered Language

Nouns are assigned a feminine, masculine, or neutral gender

Natural Language

Nouns have no grammatical marking of gender (i.e., Sweden and the U.S.)

Powerless Speech Mannerisms

Lack confidence / are apologetic and uncertain
Ex: hedges, hesitations, polite forms, tag questions, disclaimers (p. 151)
Speakers who avoid this appear more confident, dynamic, and attractive as speakers.
Key to success is to employ a variety of both (wh

Subscripting

To show capability of changing, rather than an unchangeable trait. (e.g., "Sheri is quiet until you get to know her.")

Factual Statements

Claims that can be verified as true or false

Opinion Statements

�Based on the speaker's beliefs
�Invites unnecessary argument.

Inferential Statements

Conclusions arrived at from an interpretation of evidence.
Components:
�Identify observable behaviors (facts) that caught attention
�Describe the interpretations (inferences) drawn from them.

Emotive Language

Seems to describe, but announces the speaker's attitude toward something.
�Express happiness, content, dissatisfaction, anger, sadness, etc.

Two Culture Theory

suggests men and women grow up learning different rules for how to speak and act. More "significant differences" for approach 1.