what is accreditation
a comprehensive self-assessment and evaluation model that enables organizations to examine past, current, and future service levels as well as internal performance and compare them to industry best practices ultimately leading to improved service delivery
the accreditation process accomplishes what
- determines community risk and safety needs and develops community-specific standards of cover
- evaluates the performance of the department
- establishes a method for achieving continuous organizational improvement
how often is accreditation accomplished and when was the last accreditation completed
every 5yrs, august 2015
What is the assessed value of the district
$17, 043,314,235
who does the fire district develop its goals and objectives with
the local community, elected district officials, and district staff
how many goals are there
9
what is the mission of the district
to safely protect and preserve life and property
what are the districts values
- guide our actions with integrity, courage, respect, and accountability
- anticipate and respond to the needs of our community
- communicate openly and share knowledge
- inspire leadership
- model excellence in safety, health, and wellness
- be fiscally
what is the vision statements of the district
- utilize technology to enhance service delivery
- model excellence
- dedicate ourselves to continuous improvement
- continue to pursue alternate funding strategies
- minimize our environmental impact
- encourage involvement, innovation, and creativity
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what do the districts goals accomplish
articulate the districts direction for the next three to five years and beyond
what are the districts goals
1. maintain accredited agency status
2. reduce the number and consequence of fires
3. improve outcomes of emergency incidents
4. assemble and retain a highly-trained, healthy, and dedicated workforce reflective of the community we serve
5. develop leaders
what is the purpose of the strategic plan
a living document that articulates the goals and objectives of the organization and provides a pathway to complete tasks in a timely manner
What are the objectives that support goal number one, 'maintaining accredited agency status'
- Prepare and support the next fire district accreditation manager
- establish a continuous improvement process in all 10 self assessment categories
What tasks support the fist objective for goal one
-complete the annual compliance report
what tasks support the second objective for goal one
- establish performance measures for core competencies in all categories
- create reporting methods for performance measures
what are the supporting objectives for goal two, 'reducing the number and consequence of fires'
- reduce the consequence of fire
- maintain a multi-family occupancy inspection and education program
- continue to expand fire and life safety outreach for residential occupancies
- provide residential sprinkler education throughout the community
what tasks support the first objective for goal two
- reduce response times to include more efficient training and delivery methods
- reduce fire loss by improving firefighting skills through targeted training
- reduce consequence of fire by constantly monitoring and adjusting the effective response force
what tasks support the second objective for goal two
- inspect all apartments and collect updated information to begin providing training and education for apartment managers
- evaluate program and make improvements to ensure it is sustainable and effective
- Provide organizations awareness of the program t
what tasks support the third objective for goal two
- identify strategic partners to expand the existing smoke alarm program to six campaigns per year
- utilize community paramedic program to provided in home fire safety education
- teach public education at schools in areas with higher incidents of fire
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What tasks support the fourth objective of goal two
- conduct at least five side by side residential sprinkler demonstration per year
- provide fire sprinkler education to local stakeholders and groups such as HOA's, building officials etc.
- develop materials ans system to provide education to new home pe
what objectives support goal three, 'improve outcomes in emergency incidents'
- improve cardiac arrest outcomes
- improve outcomes of emergency incidents through deliver of targeted training
- improve response performance
what tasks support the first objective in goal three
- Provide high performance cpr refresher training quarterly
- monitor extended response and turnout times to critical incidents; identify and eliminate barriers
- continue hands-only cpr in school programs and delivery to general public
- provide AED's to
what tasks support the second objective in goal three
- develop and implement targeted training based on known weaknesses identified through company evaluation process
- support various digital mediums as training delivery methods
what tasks support the third objective in goal three
- reduce training coverage and move-ups
- add medic 16 to OC
_ develop data analysis program
- constantly monitor the computer aided dispatch system to ensure dispatch accuracy
- monitor turnout and response times to critical incidents
what objectives support goal four, 'assemble and retain a highly-trained, healthy, and dedicated workforce reflective of the community we serve
- conduct diversity analysis of all employees
- maintain an ongoing presence in education institutions and community organizations. provide district on-site opportunities to students and the community
- maintain a healthy environment as it relates to work
what tasks support the first objective in goal four
- collect self-identification data for all current and new hire employees
- run this report ever other year to align with federal filing requirements and compare with previous reports to provide info on employee diversity
- work with training, volunteers
what tasks support the second objective in goal four
- contact heads of fire science programs to coordinate with school curriculum
- develop objectives, outline, and plans for prestentations
what tasks support the third objective in goal four
- id staffing needs across all divisions
- develop timelines for assigned projects
- solicit input from all employees
- implement training plans to include webinars, target solutions, lynda.com and cross training
- expand availability of development oppor
what objectives support goal five, 'develop leaders and promote leadership'
- evaluate organizational development committee, establish new/update competencies for all job descriptions and develop a strategic workforce plan that links the competencies to organizational strategies
- develop an aggressive training program to better
what tasks support the first objective for goal five
- evaluate existing committee members
- identify additional committee members
- solicit organizational input/support of all workgroups
- establish charter to include roles and responsibilities
- provide and promote leadership training for division manager
what tasks support the second objective for goal five
- include training from BOLI with human resource involvement regarding discipline, documentation, leave, harassment, civil rights and protected classes, employment law, labor relations, performance evaluations, goals and expectations
- additional supervis
what are the objectives that support goal six, 'prepare ourselves and the community for disasters'
- ensure fire district personnel and their families are prepared for disasters
- conduct full scale exercises with the cities we serve
- develop a robust community emergency response team program capable of supporting a mission of disaster resilience, to
what tasks support objective one in goal six
- conduct FEMAS's ready responder program
- conduct campaign to encourage all staff and their families to have a 72 hour kit and go-bag
- assist staff members with the development of a family communication plan
- conduct a family preparedness seminar
what tasks support objective two, conducting full scale exercises with the cities we serve
- form exercise design teams for each city and conduct regularly scheduled table top and planning exercises
- conduct after action review following each table top and full scale exercise
- develop an executive summary for each exercise and comprehensive b
what tasks support objective three in goal six
- train CERT members to deliver the emergency preparedness presentation
- support the emergency mamager in ongoing preparedness training
- send select cert members to train the trainer course
- conduct cert summit in cooperation with county emergency mana
what tasks support objective four, participate in the FEMA region X cascadia rising exercise
- develop exercise objectives
- develop the exercise scenario
- conduct AAR
- update policies and procedures
what objectives support goal seven, 'communicate effectively'
- improve internal communications
- improve communication with our citizens by establishing regular and periodic contact with community and civic groups
- use local media to communicate fire and life safety information to our community on an ongoing basis
what tasks support the first objective for goal seven
- id and reduce redundancies and conflicts through brief and more frequent communication
- establish lines of effective communications through live digital medium
- have clear, direct communication that is specific and appropriate throughout the workforce
what tasks support the second objective for goal seven
- ensure all station captains are aware of, and make regular contact with all neighborhood associations, community planning organizations, and other civic groups within their communities
- establish a regular schedule for attending group meetings
what tasks support the third objective for goal seven
- maintain current, relative, and seasonal articles
- create 2-3 minute educational videos, relevant to season or current issue, and post on social media and websites to promote safety
- use data collected from recent events to create specific targeted me
what objectives support goal eight, 'continue to strengthen our relationships with our strategic partners.
- use inter agency committee to communicate with strategic partners
- continue organizational engagement in regional planning
what tasks support the first objective for goal eight
- schedule and attend ongoing meetings
- review, amend and develop new contracts and IGA's as needed
- continue to seek opportunities for collaboration and partnerships
what tasks support the second objective for goal eight
- provide input and seek feedback from legislative lobbyist and others as needed
- engage local cities, counties, and other special interest groups
what objectives support goal nine, 'provide exceptional customer service'
- continually improve internal and external customer service, seek public input on all services provided
- utilize technology to improve customer service
what tasks support the first objective for goal nine
- establish effective internal and external customer service through more frequent, brief communication and utilizing digital media
- establish a culture of customer service throughout all divisions from the top down
- create clear expectation of the qual
what tasks support the second objective for goal nine
- review, update, and expand each divisions section of the fire district website
- put applicable forms and documents on website for ease of access and use