Chapter 10: Innovation and Change

What is incremental change?

Represents a series of continual progressions that maintain the organization's general equilibrium and often affect only one organizational part

What is radical change?

By contrast, breaks the frame of reference for the organization, often transforming the entire organization

What are the 4 types of changes within organizations that achieve strategic advantage?

Changes of products and services, strategy and structure, culture and technology

What is product and service changes?

Pertain to the product or service outputs of an organization

What is strategy and structure changes?

Pertain to the administrative domain in an organization

What is culture changes?

Refers to changes in the values, attitudes, expectations, beliefs, abilities and behaviour of employees

What is technology changes?

Are changes in an organization's production process, including its knowledge and skill base that enable distinctive competence

What is organizational change?

Is considered the adoption of a new idea or behaviour by an organization

What is organizational innovation?

The adoption of an idea or behaviour that is new to the organization's industry, market, or general environment

What is the change process?

Ideas, Needs, Adoption, Implementation, Resources

What is the ambidextrous approach?

To incorporate structures and management processes that are appropriate to both the creation and the implementation of innovation

What are switching structures?

Means an organization creates an organic structure when such a structure is needed for the initiation of new ideas

What is included in the horizontal coordination model?

Specialization, Boundary Spanning, Horizontal Coordination

What is time based competition?

Means delivering products and services faster than competitors, giving companies a competitive edge

What is the dual core approach?

the dual core approach to organizational change compares administrative and technical changes

What is organization development?

Focuses on the human and social aspects of the organization as a way to improve the organization's ability to adapt and solve problems

What are some barriers to change?

Excessive focus on costs, failure to perceive benefits, lack of coordination and cooperation, uncertainty avoidance, fear of loss