Introductory Business Statistics

at University

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Data, Sampling, and Variation in Data and Sampling

Data may come from a population or from a sample. Lowercase letters like xx or yy generally are used to represent data values. Most data can be put into the following categories:

  • Qualitative
  • Quantitative

Qualitative data

Qualitative data are the result of categorizing or describing attributes of a population. Qualitative data are also often called categorical data. Hair color, blood type, ethnic group, the car a person drives, and the street a person lives on are examples of qualitative(categorical) data. Qualitative(categorical) data are generally described by words or letters. For instance, hair color might be black, dark brown, light brown, blonde, gray, or red. Blood type might be AB+, O-, or B+. Researchers often prefer to use quantitative data over qualitative(categorical) data because it lends itself more easily to mathematical analysis. For example, it does not make sense to find an average hair color or blood type.

Quantitative data

Quantitative data are always numbers. Quantitative data are the result of counting or measuring attributes of a population. Amount of money, pulse rate, weight, number of people living in your town, and number of students who take statistics are examples of quantitative data. Quantitative data may be either discrete or continuous.

All data that are the result of counting are called quantitative discrete data. These data take on only certain numerical values. If you count the number of phone calls you receive for each day of the week, you might get values such as zero, one, two, or three.

Data that are not only made up of counting numbers, but that may include fractions, decimals, or irrational numbers, are called quantitative continuous data. Continuous data are often the results of measurements like lengths, weights, or times. A list of the lengths in minutes for all the phone calls that you make in a week, with numbers like 2.4, 7.5, or 11.0, would be quantitative continuous data.

Example

Data Sample of Quantitative Discrete Data

The data are the number of books students carry in their backpacks. You sample five students. Two students carry three books, one student carries four books, one student carries two books, and one student carries one book. The numbers of books (three, four, two, and one) are the quantitative discrete data.

Example

Data Sample of Quantitative Continuous Data

The data are the weights of backpacks with books in them. You sample the same five students. The weights (in pounds) of their backpacks are 6.2, 7, 6.8, 9.1, 4.3. Notice that backpacks carrying three books can have different weights. Weights are quantitative continuous data.

Example

You go to the supermarket and purchase three cans of soup (19 ounces tomato bisque, 14.1 ounces lentil, and 19 ounces Italian wedding), two packages of nuts (walnuts and peanuts), four different kinds of vegetable (broccoli, cauliflower, spinach, and carrots), and two desserts (16 ounces pistachio ice cream and 32 ounces chocolate chip cookies).

Name data sets that are quantitative discrete, quantitative continuous, and qualitative(categorical).

Solution

One Possible Solution:

  • The three cans of soup, two packages of nuts, four kinds of vegetables and two desserts are quantitative discrete data because you count them.
  • The weights of the soups (19 ounces, 14.1 ounces, 19 ounces) are quantitative continuous data because you measure weights as precisely as possible.
  • Types of soups, nuts, vegetables and desserts are qualitative(categorical) data because they are categorical.

Try to identify additional data sets in this example.

Example

The data are the colors of backpacks. Again, you sample the same five students. One student has a red backpack, two students have black backpacks, one student has a green backpack, and one student has a gray backpack. The colors red, black, black, green, and gray are qualitative(categorical) data.

Note

You may collect data as numbers and report it categorically. For example, the quiz scores for each student are recorded throughout the term. At the end of the term, the quiz scores are reported as A, B, C, D, or F.

Example

Work collaboratively to determine the correct data type (quantitative or qualitative). Indicate whether quantitative data are continuous or discrete. Hint: Data that are discrete often start with the words "the number of."

  1. the number of pairs of shoes you own
  2. the type of car you drive
  3. the distance from your home to the nearest grocery store
  4. the number of classes you take per school year
  5. the type of calculator you use
  6. weights of sumo wrestlers
  7. number of correct answers on a quiz
  8. IQ scores (This may cause some discussion.)
Solution

Items a, d, and g are quantitative discrete; items c, f, and h are quantitative continuous; items b and e are qualitative, or categorical.

Example

A statistics professor collects information about the classification of her students as freshmen, sophomores, juniors, or seniors. The data she collects are summarized in the pie chart Figure 1.2. What type of data does this graph show?

This is a pie chart showing the class classification of statistics students. The chart has 4 sections labeled Freshman, Sophomore, Junior, Senior. A question is asked below the pie chart: what type of data does this graph show?

Solution

This pie chart shows the students in each year, which is qualitative (or categorical) data.

Qualitative Data Discussion

Below are tables comparing the number of part-time and full-time students at De Anza College and Foothill College enrolled for the spring 2010 quarter. The tables display counts (frequencies) and percentages or proportions (relative frequencies). The percent columns make comparing the same categories in the colleges easier. Displaying percentages along with the numbers is often helpful, but it is particularly important when comparing sets of data that do not have the same totals, such as the total enrollments for both colleges in this example. Notice how much larger the percentage for part-time students at Foothill College is compared to De Anza College.

De Anza College   Foothill College
  Number Percent     Number Percent
Full-time 9,200 40.9%   Full-time 4,059 28.6%
Part-time 13,296 59.1%   Part-time 10,124 71.4%
Total 22,496 100%   Total 14,183 100%

Table 1.2 Fall Term 2007 (Census day)

Tables are a good way of organizing and displaying data. But graphs can be even more helpful in understanding the data. There are no strict rules concerning which graphs to use. Two graphs that are used to display qualitative(categorical) data are pie charts and bar graphs.

In a pie chart, categories of data are represented by wedges in a circle and are proportional in size to the percent of individuals in each category.

In a bar graph, the length of the bar for each category is proportional to the number or percent of individuals in each category. Bars may be vertical or horizontal.

A Pareto chart consists of bars that are sorted into order by category size (largest to smallest).

Look at Figure 1.4 and Figure 1.5 and determine which graph (pie or bar) you think displays the comparisons better.

It is a good idea to look at a variety of graphs to see which is the most helpful in displaying the data. We might make different choices of what we think is the “best” graph depending on the data and the context. Our choice also depends on what we are using the data for.

Side-by-side pie charts showing the distribution of part time and full time students. The chart on the left is titled De Anza college. It is divided into two sections showing that part time students represent 59.1% of the population and full time students make up 40.9%. The chart on the right is titled Foothill college. It is divided into two sections showing that part time students represent 71.4% of the population and full time students make up 28.6%.
Figure 1.4

A bar graph. The vertical axis marks values from 0% to 100% in intervals of 20%. The horizontal axis categories are Under age 25 (height of bar shows 61.0%), Intend to transfer (height of bar shows 48.6%), Full-time (height of bar shows 40.9%), and All students (height of bar shows 100%).
Figure 1.5

Percentages That Add to More (or Less) Than 100%

Sometimes percentages add up to be more than 100% (or less than 100%). In the graph, the percentages add to more than 100% because students can be in more than one category. A bar graph is appropriate to compare the relative size of the categories. A pie chart cannot be used. It also could not be used if the percentages added to less than 100%.

Characteristic/category Percent
Full-time students 40.9%
Students who intend to transfer to a 4-year educational institution 48.6%
Students under age 25 61.0%
TOTAL 150.5%

Table 1.3 De Anza College Spring 2010

A bar graph. The vertical axis marks values from 0% to 100% in intervals of 20%. The horizontal axis categories are Under age 25 (height of bar shows 61.0%), Intend to transfer (height of bar shows 48.6%), Full-time (height of bar shows 40.9%), and All students (height of bar shows 100%).
Figure 1.6

Omitting Categories/Missing Data

The table displays Ethnicity of Students but is missing the "Other/Unknown" category. This category contains people who did not feel they fit into any of the ethnicity categories or declined to respond. Notice that the frequencies do not add up to the total number of students. In this situation, create a bar graph and not a pie chart.

  Frequency Percent
Asian 8,794 36.1%
Black 1,412 5.8%
Filipino 1,298 5.3%
Hispanic 4,180 17.1%
Native American 146 0.6%
Pacific Islander 236 1.0%
White 5,978 24.5%
TOTAL 22,044 out of 24,382 90.4% out of 100%

Table 1.4 Ethnicity of Students at De Anza College Fall Term 2007 (Census Day)

A bar graph showing ethnicity of students. The vertical axis marks values from 0.0% to 40.0% in intervals of 5.0%. The horizontal axis categories are Asian (height of bar shows 36.1%), Black (height of bar shows 5.8%), Filipino (height of bar shows 5.3%), Hispanic (height of bar shows 17.1%), Native American (height of bar shows 0.6%), Pacific Islander (height of bar shows 1.0%),and White (height of bar shows 24.5%).
Figure 1.7

The following graph is the same as the previous graph but the “Other/Unknown” percent (9.6%) has been included. The “Other/Unknown” category is large compared to some of the other categories (Native American, 0.6%, Pacific Islander 1.0%). This is important to know when we think about what the data are telling us.

This particular bar graph in Figure 1.8 can be difficult to understand visually. The graph in Figure 1.9 is a Pareto chart. The Pareto chart has the bars sorted from largest to smallest and is easier to read and interpret.

Bar Graph with Other/Unknown Category
Figure 1.8 Bar Graph with Other/Unknown Category

A bar graph showing ethnicity of students. The vertical axis marks values from 0.0% to 40.0% in intervals of 5.0%. The horizontal axis categories are Asian (height of bar shows 36.1%), Black (height of bar shows 5.8%), Filipino (height of bar shows 5.3%), Hispanic (height of bar shows 17.1%), Native American (height of bar shows 0.6%), Pacific Islander (height of bar shows 1.0%),and White (height of bar shows 24.5%).
Figure 1.9 Pareto Chart With Bars Sorted by Size

Pie Charts: No Missing Data

The following pie charts have the “Other/Unknown” category included (since the percentages must add to 100%). The chart in Figure 1.10(b) is organized by the size of each wedge, which makes it a more visually informative graph than the unsorted, alphabetical graph in Figure 1.10(a).

Two pie charts are titled Ethnicity of Students. Chart (a) The sections of the chart are ordered alphabetically. Clockwise from the top, the sections show that Asian students make up 36.1% of students, Black 5.8%, Filipino 5.3%, Hispanic 17.1%, Native American 0.6%, Pacific Islander 1.0%, White 24.5%, and Other 9.6%. Chart (b) This is the same data as shown in chart (a), but the sections of the chart are now ordered from greatest area to least. Clockwise from the top, the sections show that Asian students make up 36.1% of students, White 24.5%, Hispanic 17.1%, Other 9.6%, Black 5.8%, Filipino 5.3%, Pacific Islander 1.0%, and Native American 0.6%.
Figure 1.10

Sampling

Gathering information about an entire population often costs too much or is virtually impossible. Instead, we use a sample of the population. A sample should have the same characteristics as the population it is representing. Most statisticians use various methods of random sampling in an attempt to achieve this goal. This section will describe a few of the most common methods. There are several different methods of random sampling. In each form of random sampling, each member of a population initially has an equal chance of being selected for the sample. Each method has pros and cons. The easiest method to describe is called a simple random sample. Any group of n individuals is equally likely to be chosen as any other group of n individuals if the simple random sampling technique is used. In other words, each sample of the same size has an equal chance of being selected.

Besides simple random sampling, there are other forms of sampling that involve a chance process for getting the sample. Other well-known random sampling methods are the stratified sample, the cluster sample, and the systematic sample.

To choose a stratified sample, divide the population into groups called strata and then take a proportionate number from each stratum. For example, you could stratify (group) your college population by department and then choose a proportionate simple random sample from each stratum (each department) to get a stratified random sample. To choose a simple random sample from each department, number each member of the first department, number each member of the second department, and do the same for the remaining departments. Then use simple random sampling to choose proportionate numbers from the first department and do the same for each of the remaining departments. Those numbers picked from the first department, picked from the second department, and so on represent the members who make up the stratified sample.

To choose a cluster sample, divide the population into clusters (groups) and then randomly select some of the clusters. All the members from these clusters are in the cluster sample. For example, if you randomly sample four departments from your college population, the four departments make up the cluster sample. Divide your college faculty by department. The departments are the clusters. Number each department, and then choose four different numbers using simple random sampling. All members of the four departments with those numbers are the cluster sample.

To choose a systematic sample, randomly select a starting point and take every nth piece of data from a listing of the population. For example, suppose you have to do a phone survey. Your phone book contains 20,000 residence listings. You must choose 400 names for the sample. Number the population 1–20,000 and then use a simple random sample to pick a number that represents the first name in the sample. Then choose every fiftieth name thereafter until you have a total of 400 names (you might have to go back to the beginning of your phone list). Systematic sampling is frequently chosen because it is a simple method.

A type of sampling that is non-random is convenience sampling. Convenience sampling involves using results that are readily available. For example, a computer software store conducts a marketing study by interviewing potential customers who happen to be in the store browsing through the available software. The results of convenience sampling may be very good in some cases and highly biased (favor certain outcomes) in others.

Sampling data should be done very carefully. Collecting data carelessly can have devastating results. Surveys mailed to households and then returned may be very biased (they may favor a certain group). It is better for the person conducting the survey to select the sample respondents.

True random sampling is done with replacement. That is, once a member is picked, that member goes back into the population and thus may be chosen more than once. However for practical reasons, in most populations, simple random sampling is done without replacement. Surveys are typically done without replacement. That is, a member of the population may be chosen only once. Most samples are taken from large populations and the sample tends to be small in comparison to the population. Since this is the case, sampling without replacement is approximately the same as sampling with replacement because the chance of picking the same individual more than once with replacement is very low.

In a college population of 10,000 people, suppose you want to pick a sample of 1,000 randomly for a survey. For any particular sample of 1,000, if you are sampling with replacement,

  • the chance of picking the first person is 1,000 out of 10,000 (0.1000);
  • the chance of picking a different second person for this sample is 999 out of 10,000 (0.0999);
  • the chance of picking the same person again is 1 out of 10,000 (very low).

If you are sampling without replacement,

  • the chance of picking the first person for any particular sample is 1000 out of 10,000 (0.1000);
  • the chance of picking a different second person is 999 out of 9,999 (0.0999);
  • you do not replace the first person before picking the next person.

Compare the fractions 999/10,000 and 999/9,999. For accuracy, carry the decimal answers to four decimal places. To four decimal places, these numbers are equivalent (0.0999).

Sampling without replacement instead of sampling with replacement becomes a mathematical issue only when the population is small. For example, if the population is 25 people, the sample is ten, and you are sampling with replacement for any particular sample, then the chance of picking the first person is ten out of 25, and the chance of picking a different second person is nine out of 25 (you replace the first person).

If you sample without replacement, then the chance of picking the first person is ten out of 25, and then the chance of picking the second person (who is different) is nine out of 24 (you do not replace the first person).

Compare the fractions 9/25 and 9/24. To four decimal places, 9/25 = 0.3600 and 9/24 = 0.3750. To four decimal places, these numbers are not equivalent.

When you analyze data, it is important to be aware of sampling errors and nonsampling errors. The actual process of sampling causes sampling errors. For example, the sample may not be large enough. Factors not related to the sampling process cause nonsampling errors. A defective counting device can cause a nonsampling error.

In reality, a sample will never be exactly representative of the population so there will always be some sampling error. As a rule, the larger the sample, the smaller the sampling error.

In statistics, a sampling bias is created when a sample is collected from a population and some members of the population are not as likely to be chosen as others (remember, each member of the population should have an equally likely chance of being chosen). When a sampling bias happens, there can be incorrect conclusions drawn about the population that is being studied.

Critical Evaluation

We need to evaluate the statistical studies we read about critically and analyze them before accepting the results of the studies. Common problems to be aware of include

  • Problems with samples: A sample must be representative of the population. A sample that is not representative of the population is biased. Biased samples that are not representative of the population give results that are inaccurate and not valid.
  • Self-selected samples: Responses only by people who choose to respond, such as call-in surveys, are often unreliable.
  • Sample size issues: Samples that are too small may be unreliable. Larger samples are better, if possible. In some situations, having small samples is unavoidable and can still be used to draw conclusions. Examples: crash testing cars or medical testing for rare conditions
  • Undue influence:  collecting data or asking questions in a way that influences the response
  • Non-response or refusal of subject to participate:  The collected responses may no longer be representative of the population.  Often, people with strong positive or negative opinions may answer surveys, which can affect the results.
  • Causality: A relationship between two variables does not mean that one causes the other to occur. They may be related (correlated) because of their relationship through a different variable.
  • Self-funded or self-interest studies: A study performed by a person or organization in order to support their claim. Is the study impartial? Read the study carefully to evaluate the work. Do not automatically assume that the study is good, but do not automatically assume the study is bad either. Evaluate it on its merits and the work done.
  • Misleading use of data: improperly displayed graphs, incomplete data, or lack of context
  • Confounding:  When the effects of multiple factors on a response cannot be separated.  Confounding makes it difficult or impossible to draw valid conclusions about the effect of each factor.

If we were to examine two samples representing the same population, even if we used random sampling methods for the samples, they would not be exactly the same. Just as there is variation in data, there is variation in samples. As you become accustomed to sampling, the variability will begin to seem natural.

Example

A study is done to determine the average tuition that San Jose State undergraduate students pay per semester. Each student in the following samples is asked how much tuition he or she paid for the Fall semester. What is the type of sampling in each case?

  1. A sample of 100 undergraduate San Jose State students is taken by organizing the students’ names by classification (freshman, sophomore, junior, or senior), and then selecting 25 students from each.
  2. A random number generator is used to select a student from the alphabetical listing of all undergraduate students in the Fall semester. Starting with that student, every 50th student is chosen until 75 students are included in the sample.
  3. A completely random method is used to select 75 students. Each undergraduate student in the fall semester has the same probability of being chosen at any stage of the sampling process.
  4. The freshman, sophomore, junior, and senior years are numbered one, two, three, and four, respectively. A random number generator is used to pick two of those years. All students in those two years are in the sample.
  5. An administrative assistant is asked to stand in front of the library one Wednesday and to ask the first 100 undergraduate students he encounters what they paid for tuition the Fall semester. Those 100 students are the sample.
Solution

a. stratified;
b. systematic;
c. simple random;
d. cluster;
e. convenience

Example

Determine the type of sampling used (simple random, stratified, systematic, cluster, or convenience).

  1. A soccer coach selects six players from a group of boys aged eight to ten, seven players from a group of boys aged 11 to 12, and three players from a group of boys aged 13 to 14 to form a recreational soccer team.
  2. A pollster interviews all human resource personnel in five different high tech companies.
  3. A high school educational researcher interviews 50 high school female teachers and 50 high school male teachers.
  4. A medical researcher interviews every third cancer patient from a list of cancer patients at a local hospital.
  5. A high school counselor uses a computer to generate 50 random numbers and then picks students whose names correspond to the numbers.
  6. A student interviews classmates in his algebra class to determine how many pairs of jeans a student owns, on the average.

Solution

a. stratified;
b. cluster;
c. stratified;
d. systematic;
e. simple random;
f.convenience

Example

Suppose ABC College has 10,000 part-time students (the population). We are interested in the average amount of money a part-time student spends on books in the fall term. Asking all 10,000 students is an almost impossible task.

Suppose we take two different samples.

First, we use convenience sampling and survey ten students from a first term organic chemistry class. Many of these students are taking first term calculus in addition to the organic chemistry class. The amount of money they spend on books is as follows:

$128; $87; $173; $116; $130; $204; $147; $189; $93; $153

The second sample is taken using a list of senior citizens who take P.E. classes and taking every fifth senior citizen on the list, for a total of ten senior citizens. They spend:

$50; $40; $36; $15; $50; $100; $40; $53; $22; $22

It is unlikely that any student is in both samples.

a. Do you think that either of these samples is representative of (or is characteristic of) the entire 10,000 part-time student population?

b. Since these samples are not representative of the entire population, is it wise to use the results to describe the entire population?

c. Is the sample biased?

Solution

a. No. The first sample probably consists of science-oriented students. Besides the chemistry course, some of them are also taking first-term calculus. Books for these classes tend to be expensive. Most of these students are, more than likely, paying more than the average part-time student for their books. The second sample is a group of senior citizens who are, more than likely, taking courses for health and interest. The amount of money they spend on books is probably much less than the average parttime student. Both samples are biased. Also, in both cases, not all students have a chance to be in either sample.

b. No. For these samples, each member of the population did not have an equally likely chance of being chosen.

c. The sample is unbiased, but a larger sample would be recommended to increase the likelihood that the sample will be close to representative of the population. However, for a biased sampling technique, even a large sample runs the risk of not being representative of the population.

Students often ask if it is "good enough" to take a sample, instead of surveying the entire population. If the survey is done well, the answer is yes.

Variation in Data

Variation is present in any set of data. For example, 16-ounce cans of beverage may contain more or less than 16 ounces of liquid. In one study, eight 16 ounce cans were measured and produced the following amount (in ounces) of beverage:

15.8; 16.1; 15.2; 14.8; 15.8; 15.9; 16.0; 15.5

Measurements of the amount of beverage in a 16-ounce can may vary because different people make the measurements or because the exact amount, 16 ounces of liquid, was not put into the cans. Manufacturers regularly run tests to determine if the amount of beverage in a 16-ounce can falls within the desired range.

Be aware that as you take data, your data may vary somewhat from the data someone else is taking for the same purpose. This is completely natural. However, if two or more of you are taking the same data and get very different results, it is time for you and the others to reevaluate your data-taking methods and your accuracy.

Variation in Samples

It was mentioned previously that two or more samples from the same population, taken randomly, and having close to the same characteristics of the population will likely be different from each other. Suppose Doreen and Jung both decide to study the average amount of time students at their college sleep each night. Doreen and Jung each take samples of 500 students. Doreen uses systematic sampling and Jung uses cluster sampling. Doreen's sample will be different from Jung's sample. Even if Doreen and Jung used the same sampling method, in all likelihood their samples would be different. Neither would be wrong, however.

Think about what contributes to making Doreen’s and Jung’s samples different.

If Doreen and Jung took larger samples (i.e. the number of data values is increased), their sample results (the average amount of time a student sleeps) might be closer to the actual population average. But still, their samples would be, in all likelihood, different from each other. This variability in samples cannot be stressed enough.

Size of a Sample

The size of a sample (often called the number of observations, usually given the symbol n) is important. The examples you have seen in this book so far have been small. Samples of only a few hundred observations, or even smaller, are sufficient for many purposes. In polling, samples that are from 1,200 to 1,500 observations are considered large enough and good enough if the survey is random and is well done. Later we will find that even much smaller sample sizes will give very good results. You will learn why when you study confidence intervals.

Be aware that many large samples are biased. For example, call-in surveys are invariably biased, because people choose to respond or not.